67 658 recensioni dei clienti verificate |
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gloss hair colorPlease add gloss to all my hair color orders. I see you are shipping hair color now. Please ship hair color gloss separately anf don't wait for next order. I will wait to color my hair until it arrives Thank you Sandy Evans 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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LOVE THE HAIR COLOR BUT NOT THE FEEL OF MY HAIRI LOVE THE GREAT COLOR BUT NO MATTER WHAT I DO THE FIRST DAY MY HAIR IS ALL SLICK AND RUBBERY FEELING. I CAN RINSE FOR 1/2 HOUR AND NOTHING HELPS. THE SHAMPOO AND CONDITONER DO NOT SEEM TO HELP. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love itLove the color and the kit. Would like a larger packet of the conditioner though 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great coverageThe color is great grey coverage. It also does not fade as fast as most reds. However, I still would like it a bit more red and the pictures I had sent were more of an orange red as that is what I use to use. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Stubborn grayI love how easy to is to apply but gray coverage could be better I leave it on a little longer but still have Gray hairs that don't take 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Enjoyed itIt was too reddish, but on a positive note, no one noticed it except my husband so it must have looked close to natural! Very easy to understand the directions and apply. It was fun, just not ready for another yet! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Hair ColorI really liked the color. However, it didn't cover all of my highlights. I have a few spots sporadically throughout that the color didn't really take. I am going to try again and see if it covers my blonde highlights more! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Just HorribleAsked for a color change to reflect a slightly darker ash blonde. Once I colored my hair, which is easy to do in my home, my hair was a bright red. It was horrible. I had an appointment to get hilites but once my hair stylist saw the color and that I was soooo upset with the color, she helped change the color. She did what she called CPR on my hair. Now my hair color is a darker mousey brown with red hilites. I don't like the color but under the circumstances I have to live with it until late August when she can do something with it. My total expense to get this mousey brown that I absolutely hate is $23 for esalon product and $65 for the CPR.. very upset and want to unsubscribe to the program. Thank you for reading my message. Di'ana Rizer 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDiana - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Custom hair colorColor did not last long 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Awesome color, but didn't lastThe color was excellent and as I had requested, although you could see a slight difference between the roots application and the main hair color application. It did initially color my gray well, but did not last as long as I was hoping it would. It faded quickly when exposed to the sun and my gray was back sooner than you know it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMichelle - While we're glad that you enjoyed your initial color results, we apologize that it did not provide even or long-lasting coverage. We see you were able to work with your colorist to craft a formulation that would provide more even and longer lasting results. We hope to hear your feedback on this adjusted color soon. |