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Color Set
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67 625 recensioni dei clienti verificate |
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It barely color my hair.Its a bit disappointing that it barely color my hair. I thought that when I click on my previous order as the one I want to buy it will sent me the same quantity as it specifies. It was 2 colors and 2 developer as this set was the one that works for me. It 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEleanor W. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Hair colour not all I expectedNot 💯 happy with my colour,, it's fading away after couple of washes . 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTracey - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and we've emailed you as well, please check your inbox! Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Not impressedDidn't cover grey didn't last and waste of money 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTammy Y. - We’re so sorry to hear that you were disappointed by the results of the grey coverage. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
horribleI don’t know what happened to my color this time it came out orange and the grays were not covered fully. I am very disappointed 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSonia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
colorI was told my hair was too dark to do dark blonde , so i decided to go “ a few shades lighter “ than my hair ( which was one of the options they gave me ) and i cannot see any difference in the color of my hair at all. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiValerie A. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn’t cover my gray hairI have been so impressed with your products until now. I am so bummed I spent all that time coloring my hair to have my grays not covered! 😢 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSara - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
AllergicMy head started tingling and burning and I want to cancel but it's an endless circle and there is no one to get in touch with. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSusan K. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that our color caused you an allergy. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Too RedEvery colour I have had I have asked that a little more ash should be added to get rid of the red. This last colour was redder than ever and I shall not have any more. I can buy colours in the supermarket that go too red on me. Shame. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPam D. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Completely unsatisfiedI was really looking forward to receiving this product I was pretty excited. It burned my scalp it was extremely strong way stronger than any box kit I've ever had from the store I couldn't breathe I had to open all my windows which really didn't help since it was raining out my color came out dull and disgusting the ends were lighter than the rest of my hair which I've never experienced. I will not be purchasing this product again. I did go and buy argan oil developer and argan oil hair color from Sally Beauty Supply and it is the best I have ever used. No burning no disgusting smell no ammonia. Thanks for nothing I will say I'm very grateful that the other hair dye Argan Oil saved my hair after using your product otherwise I'd be demanding my money back. I didn't take any photos cuz who the heck wants to take a photo of themselves looking like that. I just quickly wanted it gone. I understand I may be the exception to the rule and other people may love this product and I think that's great and I'm happy for them and I'm sad that it didn't work for me. The idea of mail-order hair color is great so from now on I will order mine from Amazon and it'll be the argan oil that I prefer. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLindsey - We’re so sorry to hear that you were disappointed by the results of your color process and end result. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Had trouble washing it outI like the color and the packaging but the solution was waxy in my hair and it took me 3+ washes to get it out. I had to use a harsh shampoo and really lather up. Rinse and repeat X3 and finally I was back to normal. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMeg B. - We’re so sorry to hear that you were disappointed by the texture of your color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |