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Color Set
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67 625 recensioni dei clienti verificate |
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Ordina per: |
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Coloration ne tiens pasLe concept est bien mais jai fais la coloration le rendus ete au top ,au premier lavage la coloration se voit moins ,tres decu, alors qu en grand surface j'achète des colo a moins de 10e et sa tenais plus longtemps ,😏 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSabah B. - Nous sommes désolés d’apprendre que les résultats de votre coloration vous déçoivent. Notre garantie eSalon Coloration heureuse est primordiale pour nous, et nous souhaitons tout faire pour que vous réalisiez vos objectifs couleurs. Je vous ai donc envoyé un email pour pouvoir discuter avec vous afin d'y remédier. |
Try #1First time for this all, trying to cover my gray. Was not happy with it, looked dull & dusty. But I will try again. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEmily - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Doesn't cover the grayThis color set looks good on the top layers but does not cover the gray hair underneath the top layers. When I wear my hair up, the gray really shows. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPeggy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Mo me deja ponerles e estrellasNo termina d teñirme las canas y el color no me gusta nada,no es un color natural y no se parece nada al d las fotos q les mandé 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJosefa: -Gracias por tu mensaje. Sentimos que el color no haya quedado como esperabas y que las canas no se han cubierto. Una de las ventajas de nuestro servicio es que podemos ajustar fácilmente tu fórmula a lo que necesitas. Te hemos enviado un email para poder ayudarte. ¡Saludos! |
Way to darkI was not happy with the color. It was very dark for me and it does not look good 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSherry - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Color changeI didn’t like the color I received. It didn’t seem to give a very good overall color or cover my grays well. The color did not seem to be a change from my previous color. It ended up leaving my color more golden/orangey rather than a dark chocolate brown that I wanted. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmanda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not wantI wanted to change the color you sent it but you went ahead and sent it anyways. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiWe truly appreciate your feedback. We are sorry we couldn't adjust your color on time. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Me encanto el color ,pero el cabello ne quedo maltratafo dificil de peinar.Me encanto el color, no cubre muy bien las canas,y el cabello me quedo indomable,y maltratado.tengo cabello grueso y un poco seco yo creo q en mi caso no funciono bien . Gracias de todas maneras. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiClaudia: - Gracias por tus comentarios. Sentimos mucho que la cobertura de tus canas no haya resultado como esperabas y que tu cabello se haya dañado. Estamos encantados de poder ayudarte a resolver esta incidencia. Por favor revisa tu email, te acabamos de responder. ¡Saludos! |
Would have like it to be lighterI like the hair products to color my hair that I was sent. They smell better then store bought brands and the quality was good. But my hair turned out darker then the color I am use to and not so happy with that. My hair is usually much lighter when I color it 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJoleen - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
I really wanted to like itI’ve seen this is on social media for a long time and was very excited to try it. It fell far short if my expectations. I customized an icy darker auburn. I chose gray coverage. It didn’t cover my grays at my roots. But, the dye did change my root color. The rest of it? NOPE. So, my roots are a nice color, except grays are still visible, and my “ends”, which include all hair but the two inches around my crown, didn’t change one bit. I won’t purchase again. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSally - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |