|
Color Set
|
67 695 recensioni dei clienti verificate |
|
Ordina per: |
|
My hair is left orange and brassyI have light brunette hair and want a cool-toned colour to blend with my own hair colour, look natural and cover grey; sadly I have only ever achieved orange brassy tones with esalon colour. I have repeatedly told my colourist that warm tones are something I don't want, and constantly complained about brassiness. Their response is to just keep changing the colour within the light brunette family, even when I have asked their advice I have had no response from my colourist - no dialogue with them whatsover. I have also never benefited from the satisfaction guarantee that they advertise, despite never being happy with any colour I have had from them. After multiple colour changes I have just tried an ash light brunette, which bizarrely is the most orange and brassy yet. So I give up. I can get this same unwanted result from a store-bought box dye at less than half the price. If you are looking for colour with lots of warmth and copper/orange/red tones then esalon is probably going to be a good option for you. It's a shame really, the quality of the dye is good, the colour lasts and it leaves your hair in good condition. However, that isn't much help if the colour is totally wrong! If you are looking for a cool-toned shade, give them a miss. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiKari - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColorNo me ha quedado el color que yo quería, nunca uso rojo porque no me gusta y me ha quedado muy rojo en la parte de medios a puntas , yo quería un marrón cobrizo no rojo 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiMaria - ¡Gracias por comunicarse con nosotros aquí en eSalon! Lamentamos mucho que nuestro color no haya cumplido con sus expectativas. Nuestra garantía de felicidad del color es algo que nos tomamos en serio. Queremos trabajar con usted para encontrar una resolución y que su cabello se vea lo mejor posible. Manténgase atento a un correo electrónico de nosotros en breve. |
Ni me llegóNo puedo opinar porque ni siquiera me llegó. No sé del producto pero de la empresa muy mala impresión. Hice el pedido el 22 de agosto y ponía entrega prevista el día 2 de septiembre. Pues a día 10 ni me ha llegado ni he recibido ninguna explicación por teléfono o email. Estaba ilusionada pero nada. Muy mal 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiJulia - Realmente apreciamos sus comentarios. Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver este asunto. ¡Háganos saber si hay algo más que podamos hacer para ayudar! |
Love the color but...I love the color! I was however disappointed that it didn’t cover my grays. This is the main reason I dye my hair and ordered this product. I dyed my hair a week ago and my grays are very visible. I followed the directions and did everything I should have. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiRachel - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
No me gustó me yego color café yo pedí rubio senisoNo me yego el color que yo quería no agarro mi pelo mu mal 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiRosa - Lamentamos que no esté satisfecho con los resultados de su color personalizado. ¡Todos los pedidos de eSalon están respaldados por nuestra Garantía de Felicidad de Color, y nos encantaría enviarle un color reformulado diseñado para satisfacer mejor sus necesidades! Nos comunicamos con usted por correo electrónico con los siguientes pasos para que nuestros Coloristas con licencia puedan trabajar en un color más cercano al que usted deseaba. Apreciamos que nos haya contactado y nos haya dado la oportunidad de hacerlo bien. |
Trop foncéLes produits sont excellents. Toutefois la couleur est trop foncée. Je vais me renseigner pour éclaircir petit à petit. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiEstelle - Nous sommes vraiment désolés d'apprendre que vous avez été déçu par les résultats de votre application de couleur. Notre garantie eSalon Couleur satisfaction est une garantie qui nous tient toujours à cœur et nous travaillerons avec vous pour atteindre vos objectifs en matière de coloration. S'il vous plaît gardez un œil sur un email de notre part pour vos prochaines étapes! Nous apprécions vraiment vos commentaires. |
Do not buyThis product severely damaged my hair. I have been treating my hair for years and never have I ever used a product that caused so much damage. My hair is falling out and feels so dry and damaged after using. The dye itself is waxy and is very hard to wash out, the color does not stick it fades out fast. Not worth a penny. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiChassie - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
not wantedI did not enjoy the first shipment and did not realize this was on auto shipment, I will not be using this shipment and since I did not enjoy the first I would appreciate a full refund based on your 100% guarentee offer. Thank you for processing the credit. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiPaula - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
This color made my hair reddish orange colorAt the roots.... I'm not sure why. ... But it didn't come out okay at all....very unhappy with it .. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiKelli - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Pas trop malProduits moyens. Abimes les cheveux, mais par contre, très généreux sur la quantité, de la coloration. Déçue par la couleur trop foncée. Shampooing et après shampooing très bien mais trop petite quantité. Pommades pour protéger la peau parfaite et pareil pas suffisante 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiÉlodie - Merci de nous avoir contactés.Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie de couleur satisfaction est une chose que nous prenons au sérieux. Nous voulons travailler avec vous pour trouver une résolution et donner à vos cheveux la meilleure apparence qui soit. S'il vous plaît gardez un œil pour un email de nous sous peu. Nous vous contacterons pour remédier à la situation! |