67 649 recensioni dei clienti verificate |
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déceptionen suivant les indications la couleur ne couvre que les racines et pas la totalité de la chevelure. je me retrouve avec un châtain sur a longueur et un auburn aux racines... loin de ce que j'attendais.. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPauline P. - Merci beaucoup pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Votre satisfaction est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vont vous contacter par e-mail et se feront un plaisir de vous aider. |
100% Satisfied, They nailed it!The color matched me perfectly! It gave me color and vibrancy, and complimented my skin tone. I went from Drab to Fab! I loved the formula, no smell, no dripping, no hot roots. My hair came out better after the process than before. No hair loss, no harsh chemicals, the shine and depth of color is amazing. I have had no color fade! The communication from a REAL stylist was spot on. They answered me promptly, and were very helpful. That personal touch made me very confident about this process. I will NEVER use a box color from the local department store ever again! I am worth the cost! THANK YOU E-Salon! 13 di 16 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Excellent!Le set est très mignon et présenté de manière très soignée. Les produits sont agréables à utiliser, application facile. Ravie par ma couleur et par son évolution avec les lavages. Et le top dans tout ça c'est l'équipe réactive. On m'a tout de suite renvoyé un set après avoir signalé un problème de livraison causé par le livreur. Très contente de me procurer mes produits ici. 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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EasyColor worked as expected and was easy to apply 7 di 9 persone pensano che questa recensione sia utile. Sei d'accordo? |
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FabEasy to apply and looks so good 6 di 9 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Wow! Just WOW!May I thank you all 100%! I LOVED my color and the packaging was so sweet because it was personalized just for me. The instructions were very easy to follow and there was plenty of color even though my hair is just below my shoulders. No nasty odor and my hair was Rediculously soft and shiny! I cannot WAIT to color my hair again, because I know exactly what to expect...perfection at an affordable price!!! Thank you! Karen Carpenter 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Nichts für michLeider hatte ich keine Freude an meiner persönlichen Farbe und das Abo direkt widerrufen. Ich denke Haare färben ist nichts für mich und ich bleibe lieber bei meiner natürlichen Farbe. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHeike G.- vielen Dank für Ihre Produktbewertung. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
HaltbarkeitLeider gefällt mir die Farbe nicht, hält nicht lange und möchte auch keine weiteren Lieferungen 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDaniela S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
TerribleThis was my second order, first one was totally fine, covered my grays perfectly, no issues, this order was horrendous. Little to no grey coverage, the color looks atrocious, I’m just counting down the days til I can go get this color corrected I have no idea what happened between first and second order but this quality on the second order is so bad. This will be my final order from this company. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTiffany - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
orange roots, poor gray coverageorange roots, poor gray coverage. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNancy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |