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Color Set
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67 649 recensioni dei clienti verificate |
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Best Hair Color Out ThereI've been using your product for a long time now, and I don't think I've changed it much since starting, but I get the best compliments on my hair. I have friends that still spend hundreds of dollars on their hair, and products and then when you see them, they are NOT satisfied with the color...something is always a miss. BUT not mine...I love it. I may be boring to some, because I'm not doing highlights, low lights and this and that, but I love it being the way it is...consistent. Thanks for being there for the monthly reminders that it's time for me to do my hair again. My crazy, busy, schedule, doesn't really allow for me to stop and smell the roses right now, so thank you for making me do that, and getting something done for ME. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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perfectgreat will only buy my hair color from here 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love ItThe color wasn't exactly what I expected; however, I love the way it looks. It also covered all the gray which was very surprising. Thank you to whoever came up with the idea of eSalon. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Hair colorDifficult for me to cover all the gray. I would prefer a little more red color 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Unhappy with color. Cancel any and all further orders!I am not happy with the way my color turned out. I now have reddish brown color when my hair was medium blonde. Obviously, esalon is not the right fit for me. Please cancel any and ALL future orders. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great colorLove my color but just wish it provided better gray coverage 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSusan- We apologize that your color faded faster than expected. We want to make sure that we get your color just right and provide you with longer lasting results. We have already reached out to you to better understand your hair color goals and in regards to our Satisfaction Guarantee Policy. Again, we are sorry that your color did last as long as expected. |
Quickly fadedI was excited to try this new product which I thought would have more color staying power than store-bought brands. Sadly, this faded even sooner than my Clairol product of choice. I was disappointed. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSusan- We apologize that your color faded fasted than expected. We want to make sure that we get your color just right and provide you with longer lasting results. We have already reached out to you to better understand your hair color goals and in regards to our Satisfaction Guarantee Policy. Again, we are sorry that your color did last as long as expected. |
Pretty color, just not what I anticipated.Please see the latest picture I uploaded. I am still red/brassy, not blonde. Please help. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiStorie - We apologize that your hair color turned out brassier than you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation. |
MehColor is not lasting but a couple of weeks 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Crap Program that auto delivers colorCrap Program that auto delivers color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHaley - We apologize for any confusion regarding our service. Whenever you place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. This just explains that you can pause, modify or turn off the service at any time through your account or by giving us a call. Our records indicate that we sent an order reminder email on May 21st regarding your next scheduled order, based on your 7 week frequency. We’re sorry if you didn’t receive it! Since we didn’t see a request to modify or cancel the order, we proceeded to prepare it. Per your request, we have suspended your Hair Color Plan, and have issued you a full refund for this order. Please check your inbox for more details about your refund. |