67 642 recensioni dei clienti verificate |
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Too brassyThe color is too close to the mistake color and not close enough to my natural color as depicted in the photo with the long hair. :( I don't like it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiElaine - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
color orangeJust did my hair & my husband doesn't like the color. So on that note, I do not wish to receive any more of this product. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCecile- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Way darkerLoved the product, but the color was way too dark. I had asked for rich brown and it ended up BLACK. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAllison - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Dull hairThe color is still to dark and the condition leaves my hair tangled and full of knots 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiFrances - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
Custom ColorMy hope was that I would arrive at a blonde that was not so "strawberry blonde", but understand that this is the best available to me. I have grown used to it over the several colorings and find this latest formulation the best so far. I love the color in inside lighting, but still see a lot of "red" in the sunlight. Bottom line is that it is non-drying and feels actually good for my hair! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I love the colorThis hair color colored my gray hair very well. I love the color and the ordering process was fun as well. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Wonderful ColourWanted to say thank you to the esalon on team. This was my first purchase and I must admit I had my doubts as it's difficult deciding on a hair colour from an online image. I need not have worried, the colour was perfect, rich deep tones and my hair is so much softer than when dyed with an over the counter hair colour. There's no way I will ever use any other brand in the future. If your still sitting on the fence, don't hesitate, order now, you won't regret it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love my colorMy colorist nailed it... the color looks great. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I love itIt covers all gray no harsh chemicals and it lasts longer. It smells good, thank you 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love my colorLove love my color love eSalon. Great job 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |