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Color Set
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67 642 recensioni dei clienti verificate |
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covering the grayI've noticed that my gray starts coming up again in 2 weeks 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Not what I expectedThe color was a lot darker then expected. My roots and the rest of my hair do not match. It also didn't do a good job covering my gray hair. All the gray hair on my hairline is still visible. Other then that packaging was nice and directions were easy. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMonica - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
It's too dark for mePlease make lighter, more golden brown than brown. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiValary - We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Custom colorI like most of the the conveniences of esalon. I'm tired of having to change my formula all the time. With each order the formula gets darker or redder or both. My formula is a medium blonde and the last time I dyed my hair it turned out brown. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCynthia - While we're happy that you're enjoying the convenience of our service, we apologize that you feel disappointed by your color results. We see that your colorist was since able to formulate a shade designed to better suit your needs. We're constantly looking to improve our service and hope to hear more of your feedback soon. |
Not permanentCompletely washed out. I used color protectant shampoo and conditioner and did not blow dry my hair. , it's no better than the hair color from the store. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMelody - We apologize that your color faded much faster than you expected. After reviewing your profile, we see that a refund was processed for your most recent order, per our Satisfaction Guarantee. Again, we're sorry that you were unhappy with your experience. |
not happyMy hair is not the color I wanted. I want a red color that was vibration and the color I received was the color my hair is after a month of washing it. I specified I have light brown hhhair and my roots were coming in dark. I'm just not half with this times color 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMarsha - We're sorry that your color results weren't as vibrant as you expected. We see that you've since worked with your colorist to help create a formulation designed to produce your desired results. We hope to hear your feedback on this reformulated shade soon! |
Hair colorWrong color and didn't color gray. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSue - We're sorry that your last hair color order did not meet your expectations. Upon reviewing your profile, we see that a representative has credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
colorSo far the,color has held really well and the gray is not coming out... 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I loveLoveLOVE MY HAIRCOLOR!I thought I might change it up a little wanting to add some of those Lowlights?Highlights? Coloring infused in with my color product and. In a deep auburn or burgundy but not having more red come thru! I am so happy that thecustomer service people care enough like they say they do, and referred me to my color specialist, who within 12 hours, called me back and we discussed what I was looking for! After 10 minutes of full conversation about hair coloring, my specific hair needs, and what I wanted, but wanting to keep my base the same, the color stylist artist came up with a suggestion and she was right! I would lose my base color if she had to remove and add anymore deep red to it! That is what I did not want , so I stayed with my oil color. He lopegether and I AM SO HAPPY THAT I DID! #NGU on what works! If it isn't broken, don't try to FIX IT! So my color is beautiful and I. AM SSTTAYING WHAIWnt, want a picture for rest?.whats it worth to ya. Lol...smiling have day fellow E-SALON MEMBERS! YOU LOOK BEAUTIFUL JUST THE WAY YOU ARE! Guaranteed, WHO CAN TOP THAT! Not the salons that you go to??? They're going to charge you for that fix! OMG LUCY RED! And other things( stubborn gray that doesn't take color well),! I hope this is helpful, IM LOVVINGG MYY. E-SALON RESULTS MORE AND MORE EVERRY DAYY! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Best color ever!Shiny, wonderful color. Always more than enough product for even my very thick hair. AND...covers the grey right to the roots. Best deal for hair coloring. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |