67 625 recensioni dei clienti verificate |
|
Ordina per: |
|
Great ColorLove having my own personal color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Best Custom Hair ColorI love the Dark Brown that was matched for me! Love the highlights it gives. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Custom Hair Color is amazingI love your product. I had sent a picture to match the color I had done in a salon. This morning I colored my hair, I was, to be honest nervous. Instructions were spot on and I am in love with the color. I feel like it was an exact match. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Not impressedThis product last as long as the store bought products that I use. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Absolutely brilliantThis is a hassle free process. So many options to tailor it to suit you. Change chosen color, frequency etc. Would highly recommend. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Hair colorI love the color. It comes out a warm, golden brown with some red tones. I am still have trouble getting it to cover the gray well. Especially around my face and the crown of my head. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Consistent hair colorColor is fairly consistent with little fading. I know that my package will arrive at the time I need it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Easier than I thoughtApplication was easier than I thought. I did not get the first color only on the roots - I was a bit messy about it because frankly, it's really hard to get color strictly on 1-inch of roots by yourself and in only 10-15 minutes. Applying the second color on the ends was easy, but I was a bit messy about it as well and some ended up going on the roots. I thought I would see a line of demarcation where the root color and ends color met up, but the color is seamless. I think I may want a touch more brown in the roots the next time, but I am going to see how how I like it being brighter than I thought. Medium brown red copper is very vibrant! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
No shine, no coverageThe color did not cover my grays. There was no vibrancy at all! No color! Wgat was this all about anyway? I literally do not even know what was it that this complex did. I had 100% better results from a conventional product from a pharmacy. So dissatisfied and disappointed. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiMarco - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Going back to the salonWill not use this product again. Maybe no fault of theirs, but my hair isn't close to the color indicated by my "personal" color analysist. Called my hair dresser in tears. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiMarcy - We’re truly sorry that you were disappointed by the results of your color application. We have reviewed your account and see that a member of our Color + Care Team has received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |