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Color Set
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67 610 recensioni dei clienti verificate |
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Didnt last very longLooked great for about a week, but then darker color seemed to wash out. Need darker to stay. Maybe try more auburn shade? Right niw im a strawberry blonde 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJeanne - Thank you for contacting us. Upon reviewing your profile, we see that your colorist has reviewed your comments and adjusted your formulation based on this feedback. We look forward to hearing your feedback in the future. |
Not impressedI usually like the color but this time it didn't cover as well, and it actually turned my hair even more orange than the earlier color. Next time could I go a little darker? To me it's almost like this time was like trying to go platinum or something. Thanks. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTrena- We’re sorry that you were unhappy with the color results after adjustments were made based on your feedback. Since your recent color did not turn out the way you expected, we have gone ahead and added a free order credit to your account for your next hair color order. Your colorist will adjust your order based on your feedback and they will reach out to you if they have any questions. Again, we apologize that you were not 100% satisfied with your experience. |
It's Not You, It's MeAs a whole, I'd give eSalon 5 stars. Made to order color at a great price sent to you as often as you'd like ... Loved all of that! But I colored my hair twice, two totally different colors and both times did not get results I expected. I chose a Red Mahogany but when I was done my hair looked darker, the color was barely noticeable. I was a little disappointed because I thought I had finally found the answer to all my hair coloring questions & dilemmas. I read & followed the instructions that were included at least I thought I did. Maybe I didn't apply it correctly or should've left it on longer than what they said to ?! Don't know but it didn't work for me. However, this is just My experience. I would still recommend this product to friends & family. Maybe I'll wait awhile and then try it again sometime .... 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiVanessa - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Have not used yetWill report back 1 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Redhead... No one knows I color!!Not easy finding a natural copper red shade but they did it! It took approx 5 tries until we got it "perfect", but during that time I never felt it was brassy or obvious. Faithful customer for over two years now. Price is 60-75% less than a salon. I treat myself to a 'home spa day' when I color and feel like a million bucks afterward. I'm so grateful for eSalon! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love the colour!Love the colour. Will be using you again! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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: FabulousColour using the semi permanent really works for me. I went for a hair cut at the salon the day after, and my hairdresser admired the colour and shine, saying it really suits my skin tone. It's a really positive way for me to keep the natural look without major expense well done esalon. Thanks: 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Best productThe entire kit that ships to me is wonderful! Just love this service!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Best coverage I have ever had from a home dyeThis product not only made my hair colour natural looking but the coverage was superb way to go esalon 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Amazing!The custom hair color is such a great value for the price. It arrived quickly and I loved the personal color formula they mixed for me. The right shade of red can be tricky to achieve even at the salon, but I am so happy with the color. It's perfect and vibrant and seriously looks like I had it done by a professional. I will definitely order again. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |