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Color Set
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67 610 recensioni dei clienti verificate |
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Terrible oilyI didn't like this product as it made my hair feel greasy and it was very difficult to wash out 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJenn- We’re sorry that you were unsatisfied with the coverage of your custom color and that it left your hair feeling greasy. Since you were unhappy with your results, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Not the right colourMy original hair colour was red (roots were brown) When I did the whole questions my desired hair colour was purple, after dying the hair colour, instead of purple it came out black instead and only when i am in bright light can you see a tint of purple. Other than that it came out black. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTu - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Nice but...Love the color and that you were able to tone the red down but didn't cover my grey very well. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBrandy - We’re sorry that you were unhappy with the gray coverage of your initial order. We see that your colorist reviewed your comments and adjusted the formulation for your most recent color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Lousy gray coveragePlease do not continue sending. I went to salon to have color fixed after using this 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJoy - We're sorry that you were dissatisfied by the gray coverage of your color application. We have reviewed your profile and see that one of our representatives has processed a refund for your hair color, per our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Best colourI've been using eSalon for nearly 18 months & I've never been disappointed in the colour at all. Everyone says what a lovely colour it is. It's so easy to use. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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The best, most natural hair color I've used!All I really need to say about this color is that people don't even know I color my hair. That's the best compliment you can get! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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PerfectGives dimension to my hair color and it is way more affordable than salon coloring. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great hair colorIt leaves hair shiny and healthy looking. Love your hair color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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best hair color.colors like a profesinal.i love all their products. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great stuff!Excellent match and shine and managablility. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |