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Color Set
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67 566 recensioni dei clienti verificate |
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Made absolutely no difference to my natural color.Color did not show at all. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMary - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
DisappointedAll over color was a dull, solid brown, had no highlights even though there was suppose to be. Bad smell, left hair feeling hard ,slimy, nasty. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDeborah - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Again, we apologize that you were unhappy with your results and hope you consider using our service again in the future. |
Too Dark/AuburnThis color made my hair too dark and auburn-looking. I was expecting a red copper color and this almost looks purple! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJennifer - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Not Dark enoughDon't like it at all not Dark enough 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSusanne- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Wrong colorThis color that was changed came out too orange .. wasn't the deep auburn that I wanted. I ended up having to purchase a medium brown to redo my hair so that it wasn't as horrible as it was with the custom color that you sent. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLaura - We’re sorry to hear that your hair color didn't turn out as you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide better results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
it was ok at firstmy hair became damaged, i used your shampoo and canditioner and leave in conditioner right from the start, but my hair became brittle. the worst that happened is I went swimming in salt water one time color was 80% gone.. really not happy 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCarol - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
I USED 2B PECANActually, I cannot recall what I looked like before I turned gray all over. I found a Natural Instincts brand hair coloring box label though. I used to be a Pecan brunette. Kind of a dishwater blonde, but not exactly. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJoann- Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Still too darkI want a light brown to dark blond, somewhat caramel. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCindy - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Horrible....After following the directions to the letter, I rinsed and rinsed and rinsed until the water was clear. ..or so I thought. Used the sad dollop of shampoo and conditioner as instructed and it was like the conditioner would not wash out. I had to wash my hair 4 more times with regular shampoo just to get the grossness out then just to see the color had faded my hair by then. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKelly - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
It didn't convince me !The first formula you made was ok the this last one I think that it didn't have any change . My hair got darker ! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLucelly - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |