|
Color Set
|
67 649 recensioni dei clienti verificate |
|
Ordina per: |
|
NeverWithin a month my hair color was reddish brown not a good color on me. Also I never agreed to autoship now I have a product I don’t want can’t use and out whatever you charged me. I cancelled the autoship I don’t know why I am surprised by anything your company says. In the salon I was charged for a glaze I never asked for and had to fight with your nasty arrogant manager to get my money back. This happened on three separate occasions. BTW the store is the one in Eastchester NY 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiLily - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! Also, I wanted to let you know that we do not and have never had a Color Studio in New York. Our Color Studios were all located in California, and they have all been permanently closed since 2020. I hope this helps! We truly appreciate your feedback. |
Transitioning to GrayI'm so pleased with the individual attention to detail that I have been given as I transition to my natural gray color. The demi-permanent color of light brown is so perfect. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Perfect color for meGreat product and friendly knowledgeable staff 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Wow!Could not be happier with my result!!! My color is PERFECT! The dimension is incredible! I feel 10 years younger! Thank you thank you thank you!!!!!!!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
The GreatestI used this dye for the first time yesterday, and I am in love. I was using madison Reed which did OK but decided to try Esalon because I was curious in the difference between them. OMG Esalon is way way better. They send you way more in a pack and my first box I got for 11.00. Madison Reed don't even send you no packet of shampoo and conditioner and no dye remover or pre dye packet you put on so dye doesn't stain. My hair turned out phenomenal. I will never use another dye. Love this product already after one time. 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Flawless and dependable as always!I’ve colored 5 times with e salon. I was originally a client with another mail order color company that went out of business. One of the other very popular mail order companies didn’t have colors in the range that appealed to me, so esalon won my business and has kept me coming back with excellent customer service. This time I emailed back and forth quite a bit with a representative because I wanted to go darker. I’m so impressed with how quickly they respond and how helpful they are. Id have gone too dark if I’d chosen the color myself. If I could change one thing, I wish the color lasted longer on my gray roots, but we have crazy hard water that’s softened which I know is a downer for color, so all things considered, it’s the longest lasting I’ve found. 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
No ha cubierto mis canasNo ha cubierto mis canas y esto para mi es fundamental 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiHola, Lina: Sentimos que el color no te haya cubierto las canas. Por favor revisa tus emails, te acabamos de escribir para ofrecerte una solución. |
Love the color but..I love the color adjustment my stylist recommended. However, I started noticing grays 3 weeks after coloring. Usually I can go at least 6 weeks before seeing anything. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiLeticia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
voleursVous expédie et vous factuer des produits non commandés !!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiAudrey P. - Merci de nous avoir contactés. Nous sommes désolés pour la confusion concernant notre Abonnement Couleur. Lors de votre premier achat sur notre site, vous aviez la possibilité d'effectuer une commande unique ou de bénéficier de nos offres, grâce à l'Abonnement. Vous choisissez alors la fréquence de livraison de vos commandes, selon vos besoins. L'Abonnement Couleur est très flexible et peut être modifié ou résilié à tout instant depuis votre compte ou en nous contactant. Nous allons donc revenir vers vous par email afin de vous aider ! |
Don't buyMy color exploded. It went on my ceiling, floor, walls, and my blinds. It's on my carpeting. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiLulu - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |