67 610 recensioni dei clienti verificate |
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1st time coloring with esalonthe coverage was ok on the strand test but the color was too dark to complete a full coverage. My current color is a few shades darker than blonde and I'd want to stay in that family 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKathleen- Thank you for your review. We’re sorry that both of your color formulations came out darker than you were expecting. Since you were unhappy with your results, we have refunded you for your color, per our Satisfaction Guarantee. We would love to discuss how we can improve your eSalon experience, so a member of our Color + Care Team will be reaching out to you shortly to assist you further. |
color doesnt last long :(When I first tried this product I was happy with the color. Now the color just doesnt last long. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri esperti50ish - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to work with you to provide a color that will better suit your needs. |
Not any difference than the cheaper brand I purchaseI use Nice & Easy and this is no different than that and it is a lot easier and cheaper. I ordered the lightest blond and it is no lighter than the color I have been using and it is not the lightest shade Nice & Easy offers. Please cancel my membership. I am not pleased with this product. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Really great haircolorCovers grey!! No extreme scent, no dripping and my hair is super soft after coloring! I have 100% grey hair, and the color doesn't start fading until the 4th week. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Rich color!I loved the product itself: especially the coverage. It turned out a tiny bit darker than my natural color, but I have received many complements. I like that a colorist calls and speaks with you and that you can follow up with one for adjusting color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love my hair colorI love the hair color you provide. It seems a richer color then when you buy a box at a store - no matter what brand - I've tried them all. I'm glad I found this!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Satisfied CustomerThe color is so natural and i always know it'll be a smooth transition from touch up to perfect. I can make changes or enhancements anytime with ease. The conditioner makes my hair feel like silk and the convenience of auto delivery takes the guess work away. My hairdresser tells me the color is perfect for me. He hadn't heard about esalon before but was impressed with what he saw on line. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Natural Looking ColourArrived in good time, easy to use, great natural colour, nice perfume smell. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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love the shampoo an conditioner that comes with every coloring kitLike the color 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love itLove it. My husband likes the color and the high lights. I like that it comes to me and I don't have to go to the store and look for my color. And I don't have to bur the box stuff. I like that you can make my color for me. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |