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67 649 recensioni dei clienti verificate |
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Love itSo easy to do 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Loved except no grey coveregeI love the color and how healthy my hair felt after the color. But unfortunately it didn't cover my greys. I will adjust and try again next time. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Best customer service EVER!This is the first time I have used Esalon. I ordered my. Color. When I applied the color and was blow drying my hair I noticed that all the Grays were. Gold bronze not dark brown. Easton and my color specialist sent me a new combo for free. Unfortunately, I got the same results. Esalon and my specialist sent me another color FOR FREE ! They were more concerned that I received the correct color, rather than making money. I was blown away by the way they handled it and helped me. I’m still trying to find the right color; however. I think I’m making the error somewhere, not them. Just because of their costumer service I will stay with them ! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Did Not Cover My Gray RootsI wasted my money and time on this product. I left the product 30 minutes instead f the recommended 15 minutes and the grays were not covered. It did not even cover the few gray hair on my eyebrows. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAntoinette - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The colorI don't like the color for my hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSandra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
UnsatisfiedDid not cover my gray like other color systems. Disappointed because the concept and packaging is very appealing. I did not get the results expected. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLaParisienne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
HolaFeliz de como me quedo mi pelo buen producto me quedo tal y como lo pedi y como me lo mostraron el la foto 6 di 7 persone pensano che questa recensione sia utile. Sei d'accordo? |
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The BestMy color is gorgeous and so soft. It looks like I went to the salon. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Salon like resultsI was wasting money at hairdressers before. This product was custom made according to my choice. Got desirable results and the colour doesn’t fade quick like store bought colors from all brands do. I can’t describe in words how happy and satisfied I am with this purchase. A big thanks to e salon for introducing it to me👍🏻👍🏻👍🏻🌟 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Fabulous, so happy with my color.Beautiful. My husband loves it ❤️. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |