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Color Set
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67 566 recensioni dei clienti verificate |
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Not all gray coverageNot all my gray got covered. Must redo again. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNorma - We’re sorry to hear that you were unhappy with the coverage results from your latest order. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
The package arrived with half of the hair coloring leaked out of the bottleI was very disappointed when I opened the package and everything was covered in hair color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDarlene - We're sorry to hear that your hair color order arrived damaged. We have gone ahead and processed a replacement order free of charge and reached out to you via email with further information. Please let us know if we can assist you further. |
White hair still there...I apply the dye every two weeks and I think I do a great job but ever time my grey hairs don't dye like the other hair. I don't like it one bit. I dye my hair to cover the grey and they don't dye. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmerica - We apologize that your color result didn't deliver the coverage you expected. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that will provide longer lasting coverage. |
Fading fastThis time, my color is fading out quickly. Within 2 weeks. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiChris - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Colour not as expectedHaving asked for a lighter colour with more golden and caramel tones, and having applied as directed just to roots for the first 30 minutes, the colour is still much darker than expected. Will try one more time but may go back to a shop bought colourant that gives me the colour I want - disappointed! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJanice - We’re sorry that you were unhappy with the results of your previous order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation. |
Color for african american textured hairNot pleased. Did not last. Cancel future shipments. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJacqulin - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Left my hair very dull.Found the colour very flat no shine after using it and my grey came through within 3 weeks. Do not want to order it again. Disappointed. Please cancel it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRoseann - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
ColorThe color dont anything in my roots i dond liked. I think i lost my money. I dont want no more 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNilsa - We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
I thought it was OkIt's ok for 10.00 I was a little disappointed that it didn't cover my grey hairs for longer then a week. The color was not what I pictured I my head but was ok for me. I am a brunett so a little extra color is ok. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKerrie - We appreciate your feedback. We're sorry to hear your initial color was not as you expected. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Color not as expectedMahogany came out looking black 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPetra - We’re sorry that you were unhappy with the results of your initial order. We see that your colorist reviewed your comments and adjusted the formulation for your recent color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |