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Color Set
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67 649 recensioni dei clienti verificate |
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Pink hair!My hair turned pink. Not what I wanted. Cancel all future orders. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRenee - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Just okI was hoping the color was going to come out way better than it did. Maybe I don't understand how the whole process works but I was totally thinking my hair color was going to turn out way different so I don't know if I like it. The end result is it's just ok nothing special. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKelly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Gray HairI am a Hispanic woman with very thick hair. I qas hoping that this product would cover the gray much better around my ear area and hairline area. It is still clear I have gray. The rest of my hair was better, it leaves my hair soft, silky and Shiney, but the gray is still there. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJanise - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
HorrificIf I could give this place a 0 star review I would. The hair dye i chose was red, deep red, my hair is dark brown and when I rinsed my hair my roots turned blond and the lower part of my hair didn't change. Don't waste your money here. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAllie - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Made my head really soreI had cancelled but you still took a payment .. i have asked for a refund 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Sarah! We are so sorry to hear about your reaction. Please check your emails, we just got back to you to help you further. |
UntauglichHabe zuerst nur mein neues Echthaar Haarteil mit den Farben gefärbt, es war danach komplett stumpf, die Farbe viel zu dunkel, trotz genauer Gerauchsanleitung, so das ich dieses Haarteil nach Begutachtung von meinem Friseur entsorgen musste. Weder konnte man diese Fima telefonisch erreichen noch per e-mail, nur jeden Monat dann eine Abbuchung von meinem Konto, was nur durch pay pal gekündigt werden konnte oder wird. Seriös, das bezweifle ich 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBirgit S. - Vielen Dank für Ihre Kontaktaufnahme! Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über eine Rabattaktion aufgeben, werden Ihnen während des Bezahlvorgangs Informationen zu unserem wiederkehrenden Versand angezeigt. Sie können aber auch Einzelbestellungen aufgeben – ganz ohne Bindung. Der Vorteil eines Farb-Abos besteht allerdings darin, dass Sie bei jeder Bestellung 20% sparen. Das ist ein großer Vorteil für viele Kunden, die ihr Haar öfter färben. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Does not color your towel or pillowThis is the first hair color that didn’t bleed onto my shirts or bedding or towels. I love the color and so does my hair! 11 di 12 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Mega Farbe und einfach Umsetzung zu HauseIch färbe nun schon knapp 2 Jahre meine Haare selbst und bin von dem Farbergebnis jedes Mal positiv überrascht. Die haare glänzen und im Sonnenlicht ist es einfache in Spektakel. Werde sehr häufig auf die Farbe angesprochen, dass diese so schön aussieht und meine Haare so glänzen. Kann ich nur empfehlen, bei mir funktioniert es einwandfrei. 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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LoveI used years ago, stopped and do not know why. My colour is amazing, it’s utterly perfect, due to the red in the brown I was a little nervous and told myself to trust the process, glad I did as honestly the best colour I’ve ever had and very natural which was my biggest concern 8 di 10 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Amazing colorI’m so happy that i decided to try your product. I love the color and my hair is so soft and natural looking. 8 di 10 persone pensano che questa recensione sia utile. Sei d'accordo? |