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67 649 recensioni dei clienti verificate |
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YEARS OF HAPPINESSI have been using this color since 2017 and have never been disappointed. I have referred many friends and they all love it !! I am a redhead which is difficult to get just right -- and not even my own daughters realize I have been coloring my hair all these years ! This company has saved me hundreds of dollars and it's so worth it !!Thank you 11 di 14 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect everytime!I sent my colorist the formula used on a spontaneous trip to the salon and it was matched perfectly! Even when I change things up, I've been pleased every time. Not to mention they include EVERYTHING you need to color at home. The color stays best when not washed every single day but even with often washes, the color stays shiny & vibrant. 8 di 10 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Fantastic Color-Perfect!Just wanted to let you know that I got the color today and did my hair and it is absolutely perfect!! Gorgeous color and exactly what I wanted. Thank you again!! The shine is fantastic as always and my hair is incredibly soft as well. 8 di 10 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great ProductGreat product, easy to use, fantastic colour. 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect colourPerfect colour. Thank you 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Disappointed VERY disappointed ☹️My hair has been previously bleached and had a copper semi permanent color. Wanted to go more natural so decided a dark brown would be a nice change. Consulted with the color special via email several times about it. (Wanted to make sure because of my previously bleached hair) sent several photos as well. They say they customized a color especially for my needs to get desired results. NO not the case at all! 1st off My hair turned black with a greenish tint all over and my roots were almost 2 shades lighter. After 1st shampoo (3 days wearing a hat) a ton of color came out but it didn't fade gradually more like drastically into a dull greyish brown but in sunlight green tone and roots a completely different shade and tone. Awful. It's been 10 daysafter coloring my hair & 3 shampoos and nothing is going in my favor. Was super excited cuz the reviews I read. Don't think the colorist knew what she was doing. Because I gave her detailed information on my wants and my hair type, ect. NOT HAPPY 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHeather - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Does Not Cover Grays Wellafter a few days, my grays are showing again 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRoxanne - We’re sorry to hear that your hair color is not covering grays as expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Finally got it right!!Love the color finally!! My color stylist suggested ash and it worked perfectly to get rid of the unwanted red/black/orange tones. It took several times but I'm happy with the color. Only thing is after a couple of weeks my roots at my part line start to fade and turn gray. That's only reason for the 4 stars instead if 5. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Too darkThe color is very dark on my hair. I know it will lighten as I wash but it is very dark right now 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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LeakedThe color had leaked out all over inside of the box. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |