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67 649 recensioni dei clienti verificate |
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Terrible colorOrdered intense copper, there was no trace of copper and I ended up with pink hair. Looks awful. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBeth - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
TinteEs muy oscuro me dejo el pelo 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Ana: Sentimos que tu color haya resultado más oscuro de lo que esperabas. Revisa tus emails, te acabamos de escribir con la solución. |
Best Color EverVery rarely did I ever color my own hair, was afraid of getting the wrong color. But I took a leap of faith and WOW !!!! The Best Decision I Ever Made. Love it!! I’m heading back to put my highlights in, Nervous? YES, but with video How To, I’m about to take on another Leap of Faith !!!! I’ll post before and after pictures to show you! 3 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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So in love this new colorMedium brown, Pearl golden. I love this color! It’s one that they just recently came out with and I’ve had it for two or three months and just used it today. I was afraid it was going to be too dark as I was applying and letting it sit. But when I rinsed and dried it, it was perfect. It has kind of a smoky color to it, but it’s not too dark and I leave a few strands of gray out and the contrast was just beautiful. The gray was a little silvery smoky and I’ve never had that turn out that way with any other color before. I’ve been using esalon color for 2-3 years, and I am extremely satisfied with everything. I haven’t use the tint rinse yet, but I will when I wash again. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect colorLove the color that was selected for me. The kit, instructions, and packaging are very well designed. The ammonia free doesn’t have the best gray coverage for me personally so resistant grays will most likely do better with other option. 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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pretty good all over colour!definitely comparable to salon treatment, and very gentle on my hair. We are still tweaking the colour to get it just right but I appreciate the feedback and consultations 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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CoverageIt still left some grey. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Did not work on my grey hairsDon't like this product. I thought it would fully cover my grey hairs and it did not I even left it on for over an hour and a half. I will not recommend this product for anyone with grey hair I even tried to buy a lighter color so when they grey hairs do come out their not so noticeable. Well I got it today and did my hair the same day it did not work on my hair at all. I will cancel this account. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiFrancine - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Verblasste FarbeNach vier Wochen sieht die Haarfarbe verblasst aus 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiStephanie K. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Worst Brassiness EVERThe color was darker than my original color and it came out as a brassy nightmare! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCyn - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |