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67 649 recensioni dei clienti verificate |
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Chocolate BrownMy hair didn’t change colour at all with it was gutted my hair looked darker instead of lighter 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Heather! We are sorry to hear that your color didn't meet your expectations. Please check your emails, we just contacted you to help you further. |
Not Enough Gray CoverageThis product is easy to use and comes with literally everything you need to color your hair safely at home. For me however there just isn't enough gray coverage. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCharnetta - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Leider nicht überzeugtIch habe heute die Farbe benutzt wie angegeben. Leider bin ich vom Ergebnis nicht begeistert. Man sieht gar nichts vom Roten das in der Schwarz/Rot Farbe war. Schade 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAlexandra F.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Easy to useWas easy to use, My hair feels soft. I like everything, Except the color. It's pretty but to pale. Doesn't match what I picked out. Was hoping it was more red. Color I was aiming for looks like L'Oreal 9G. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAnn - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
INCROYABLEUne coloration vraiment sur mesure ! C'était exactement ce que je voulais mille merci !!! Je recommande 100% un service qui vaut bien plus que 5☆☆☆☆☆!!!! 6 di 6 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ColorLike the color. Better coverage of gray hair. 17 di 22 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Lovely, natural colourI love the colour, it looks so natural and I’m happy to pay the premium for the toner and highlights. Cheaper than a hairdressers even still! When someone does it for me I always feel disappointed after spending over £100! Never that feeling with eSalon! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Absolutely Amazing QualityBeautiful color, exact match. I'll never go back to boxed again! It's the only product to use, ever!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I Love my new base hair color!The first time you helped me with a base hair color I went a bit too dark. When you asked about my thoughts after our first try and I mentioned that it was just a bit off, the next color you sent me was perfect! Thank you for helping get the right color and tone. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ChangedWasn't bad. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |