|
Color Set
|
67 649 recensioni dei clienti verificate |
|
Ordina per: |
|
Amazing product but still unhappy for the grey hairThis is my second time trying to cover the grey hair. The product is amazing and the company has an amazing response to any complaint . I give only 4 stars because the color didn't cover my stubborn grey hair, but 100 % I will buy it again because eSalon has shown me support to help me with my request :) 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Farbe ist okFarbe ist ganz OK. Gebe aber nur 3 Sterne, da das Produkt zu teuer ist. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiBrigitte G.- Vielen Dank für Ihre Produktbewertung. Wir verstehen vollkommen, dass unsere Preise etwas hoch erscheinen können. Das liegt daran, dass deine Bestellung so viel beinhaltet: Farben in Salonqualität, ein persönlicher Colorist, der dich berät, deine individuell abgefüllte Flasche sowie das gesamte Zubehör für deine Farbanwendung. Am besten sparst du Geld, indem du dich für unser Farb-Abo anmeldest. So erhältst du 20% Rabatt bei jeder Bestellung. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
EnttäuschtIch habe meine Haarfarbe bis heute nicht bekommen ‼️ Das ist schon sehr enttäuschend -schade! Auf meine E-Mails auch keine Rückmeldung 🤔 Per Telefon geht es auch nicht,man kann mit niemandem sprechen. Auf AB gesprochen --nichts tut sich. Aber bezahlt hab ich 👍 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiGesine B. - Vielen Dank für Ihr Feedback. Es tut uns unheimlich leid, dass Sie Ihre Bestellung noch nicht erhalten haben. Wir möchten uns ganz herzlich für die entstandenen Unannehmlichkeiten entschuldigen. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Good coverage, colour too darkThe overall coverage was good but the colour is a bright red that is much darker than the soft copper I was hoping for! Hope they make the right adjustments and I can give a better rating next time! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiHi Holly! We are sorry to hear that your color is darker than expected. Please check your emails, your colorist will go through your comments to make the necessary changes. |
Not crazy about the colorI think I picked a color that is too dark for me. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiCatherine - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Did nothingMy grays are still just as Gray after I used your color kit you sent me.I feel it was a waste of money and I no longer wish to receive anymore. And I did follow the instructions completely. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiStephanie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No me gustoMe están sacando dinero de mi banco sin yo autorizarlo no ordene un segundo kid 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiHola, Luz: Sentimos cualquier malentendido con tu Plan de Color. Por favor, revisa tus emails, acabamos de responder. |
TopBin sehr zufrieden mit der Haarfarbe. 😊🫶 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Amazing ColourI have not coloured my hair with such a rich shiny colour. it is a little darker than my natural light brown colour but I love it & will definitely be returning in a few months for more. Thank you esalon. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
Very strong smell of ammonia.Very watery formula, drips. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
|
|
|
La risposta dai nostri espertiDebby - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |