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Color Set
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67 649 recensioni dei clienti verificate |
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Simply BeautifulI am so happy I decided to try eSalon, I was on the verge of just giving up on hair color, I love my hair color, and so very grateful and happy that the stress has been eliminated to have the perfect color every time, thank you for the great quality and service. 11 di 15 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ProfessionnelMa couleur est magnifique, j'adore, c'est comme si je sortais de chez le coiffeur ! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Amazing color set!This color is really amazing, the blonde toner is perfect and it matches really well with my red roots. I attach a photo! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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First time customer- love itColor is what I expected and my hair is soft and natural feeling. So affordable too. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Très jolie couleurLégère et facile à appliquer. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Repeat customerI have always done my own dye I bought it at Walmart or CVS L’Oréal blonde lightest blonde but never did it turn out like E salon has my hair looking seriously everyone thinks I went to a salon ty e salon!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I’m pretty upset my hair looks like shitMy roots are a different color from the rest of my hair wtf is that about? Everything was so nice up until I washed it out and it dried. I have never in all my 20 years dieing my hair have I ever had this problem! I won’t be ordering this again infact I have to do spend more money to go get my usual from Sally’s and do it again the way I normally do because unfortunately this was not good. The color is awful and my true w 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBreeann - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Wrong colorI've been ordering color for awhile and haven't had any issues until now. It lifted me instead of depositing. I feel like someone mixed something wrong. I Contacted them to let them know and the response I received was basically they think it was mixed right. I guess what I would have liked for a response would have been a simple Sorry and how can we help fix things? I'm left to figure out now how to fix my hair! At this point I'm good with that because I no longer trust them. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiWe are so sorry to hear that your latest hair color application did not turn out as expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Color was perfectThe color was great but I find my hair is very dry after using this color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKate - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear your hair was dryer than expected after applying your color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
ArnaqueJamais reçu depuis presque deux mois et toujours aucun remboursement. Arnaque. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAdeline D. - Merci pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que votre commande eSalon ne soit pas arrivée. Il s'agit d'une situation inhabituelle et nous souhaitons vous aider. Nous allons vous contacter par email pour plus d'information. |