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67 649 recensioni dei clienti verificate |
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Farbe verblastnach der zweiten Wäsche ist die Farbe wie Rausgewaschen auch das Wasser beider Wäsche hattesich verfärb bin leider nicht mehr zufrieden wie bei der Anwendung 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiwilma S.- Vielen Dank für Ihre Kontaktaufnahme. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Not the color I was waitingThe color didn’t do anything different I don’t look that I dye my hair 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAlbania - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Sehr enttäuschtHabe das erste mal den Ansatz nach gefärbt und bin echt enttäuscht, die Farbe hat überhaupt nicht gedeckt Es ist einfach nur gelbstichtig und das bei dunklen Haaren. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDorothea C. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Stripped my hairThis last mixture stripped my hair of nutrients, it made my hair brittle and with a lot of breakage. I’m thoroughly confused because the first colors I purchased left my hair healthy and no damage but not this time. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCathy - We’re truly sorry to hear that you have had hair damage/breakage since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
VERY DISAPPOINTEDReceived my hair color which was supposed to be light brown matte ash. To say that I am disappointed is an understatement. This color is NOT cold and ashy, quite the opposite, it's warm and ugly. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMatea - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
DecuJe suis déçu de la couleur.elle ne correspondant pas à la couleur que je voulais. Elle est trop foncee Effectivement elle a couvert plus les cheveux blancs que la dernière fois mais malgré tous les soins achetés, la couleur se ternis trop vite ( en 2 semaine,la couleur est fade) 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGabrielle F. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration Heureuse est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vont vous contacter par e-mail et se feront un plaisir de vous aider. |
Best colour everI have used nearly every colour brand out there but I couldn’t wait to try e salon out, I got my colour delivered this morning and yes tried it straight away and I’m over the moon to say the least my colour is dark brown with a hint of gold and it does that no more one block colour I can actually see the hint of gold through the brown and my hair feels so good much thicker to touch and volume is brill the only thing I will say in my next order I’ll be sure to add the shampoo and conditioner as I didn’t think there was enough conditioner for the length of my hair but although the amount was small it worked left my hair feeling great. I’ll definitely be keeping my subscription with the added shampoo and conditioner. If anyone is thinking of giving esalon ago DO you won’t regret it ⭐️⭐️⭐️⭐️⭐️ 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Fabulous!This was my first time using esalon. I'll be honest, I was a little nervous about coloring my hair, but Geneva created exactly what I was looking for. Thank you esalon for making coloring my hair at home so easy! 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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No fadingPerfect colour 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great Color!!Love the color and it lasts until my roots grow out, which is about 4 weeks. I have gray and other colors never hold more than a week or so. I would highly recommend this product!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |