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67 649 recensioni dei clienti verificate |
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Love the color!!I love the color! My hair is so soft. 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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New MixLove the new/altered mix! Nailed it!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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CancelI want to cancel my orders 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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This did not cover my greys!I haven’t had a bad experience so far with salon, but this did not cover my greys after leaving for 35 minutes 😢 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJess - We are sorry to hear that you were disappointed by the gray coverage of your color application. One benefit of our service is that we can adjust your formulation based on your comments, and we’d love to increase the grey coverage! Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right. |
ColourDissatisfied with my colour. I did ask for lightest blond ,but didn't Realise there was golden in the colour, my hair turned out very dull . 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiElaine - We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously, and we’d love to work with you to meet your hair color goals! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. |
My color didn't workThe color didn't work on my hair 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTerry - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Ich bin sehr zufrieden.Die Grauabdeckung ist wirklich super gut und ich habe die Koloration gut vertragen, ohne Jucken der Kopfhaut oder sonstige unangenehmen Nebenwirkungen. Die Farbe stimmt auch, also alles bestens. Wenn ich jetzt noch wüsste, wie viel die Lieferung kostet, dann wäre alles perfekt. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ColorI absolutely love this color, I’ve gotten so many compliments. I’ve also stopped going to the salon because I think your color is better than the salon colors, it’s more natural and covers the greys just as well. I will be doing this from now on. Thank you for helping me to find out about this. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love this!I am so happy that I decided to try this product...I love the color!!! Looks great and doesn't smell bad. Will be ordering again!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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GreatIt lasted an looked so pretty 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |