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67 649 recensioni dei clienti verificate |
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I don't like this productDon't like this product very unhappy my hair started to fall the color was ugly my hair became frizzy and I didn't get my gray hair cover 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCandelaria - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Still disappointed my grays do not hold colorI love the color but my grays in front come through within two days .. disappointing 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJoAnn - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not the color I wantedMy hair was originally medium brown and I requested to go lighter to a dark blonde. The colorist messaged me and said with my skintone, I'd look better with an ash blonde color. The color turned out to be a medium/dark brown with significant red tones. Total opposite of what I wanted! I frequently added information via photos and commentary about how the color was fading as the weeks wore on. I was hoping to hear from the colorist as I added information but only just heard something via email today, when they were preparing the color to ship it out. Through my account I had requested to go lighter...again. The colorist told me my hair can't be lightened now with the color in it. I'm so confused and disappointed because I originally wanted to go lighter but now I can't. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKate - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great productLove easy to use 6 di 6 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Awesome hair colour design!!!!This company believes in customer loyalty service and care!!! I highly recommend these people who create colours that last and are easy to apply!!! 11 di 13 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Buen tonoBuen tono 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Mein erstes MalIch bin von dem Ergebnis total begeistert. Meine Haarfarbe ist der Hit, schimmernd und glänzend. Das einzige was ich nicht so gut fand, war der extreme Geruch in der Nase. 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Beautiful and EasyBeautiful color and easy to apply! 5 di 7 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Color setExcellente crème colorante 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Reds are hard to matchI don't want the color of CARROTS or A BURGUNDY, with that being said.....You guys nailed it! What's more important is that when it starts to fade, as all colors do, its very gradual. Thank you and here's to my next shipment. Trudy McElroy 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |