67 649 recensioni dei clienti verificate |
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UnbelievableSo delighted with the ecolour. I unfortunately am unable to use it as I am now on steroids and have Polymyalgia rheumatica. I have had to have my hair cropped and it is now more grey than before. I have passed the product to my daughter and recommended both my daughter's to esalon. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Really goodThe colour looks amazing on me. However, my stubborn grey coverage was average and I felt it could have been better. Apart from that this is a wonderful product. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Doesn’t cover grayDoes not cover gray . 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNicole - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not the color I wanted.It is wayyy darker than I wanted. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Dayniri: We are so sorry to hear that your color is darker than expected. Please check your emails, we just got back to you to help you further. |
Too DarkI colored my hair last night. The instructions said to leave on for 30 minutes which seemed too long. My hair is not one shade lighter as requested but four shades too dark. I have a wedding this weekend and I am beyond disappointed! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSheila - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Updated ColorI messaged my colorist asking for a slightly lighter shade than my previous order and she did perfectly! The color I had previously was just a little too stark of a contrast to my pale winter skin tone so I asked her to lighten it slightly and she did a perfect job. The richness is still there but much less harsh against my skin tone. It covers my greys nicely and is the easiest process. Very happy! 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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BrendaIt's easy & ready to go! Love it & my color 😍 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ExcellentThe colour was just what I was looking for and has a natural auburn look. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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AMAZEDThis was a true color amazement it was perfect and my lady was perfect and communicated with me 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Farbe ist umwerfendDie ausgesuchte Farbe ist überwältigend, sieht natürlich aus und passt hervorragend zu meinem Typ. TOP! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |