67 658 recensioni dei clienti verificate |
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Color SetAlles, super die Haarfarbe ist so wie ich es mir vorgestellt habe. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Hair colorI tried a color that your colorist suggested for me it came out very even but it’s wasn’t the color that I was trying to achieve .. but I will definitely try another color over all the products seems to be good not harsh on the hair .. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSusan - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Didn't cover greysI did everything as instructions my greys are not as visible but doesn't match the rest of my hair so to me I'm having to cover with a sprat to match 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Marie: We are sorry to hear that the hair color didn't cover your greys. Please check your emails, we just got back to you to help you further. |
No funcionoEstaba con mucha expectativa y me lo aplique y no cubrió mis canas como esperaba, realmente me siento muy insatisfecha con el producto 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Elizabeth: Sentimos que el color no haya cubierto tus canas. Por favor, revisa tus emails, te acabamos de escribir. |
Color did not stickThe color I ordered only dyed my roots. My roots are like a bright purple color and the rest of my hair is the exactly the same color as it was previously. There was no purple supposed to be in my dye color. It looks awful. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJulia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Gray roots are backI colored my hair on Feb 23rd and today is March 3rd and I have gray showing already at the roots. I am so disappointed. I was hoping that this product would have worked better. So disappointed!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTarcha - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not for meI tried it out…just not for me. Going back to my colorist!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMary - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Please let us know if there is anything else we can do to help! |
Wow!I’ve always gotten my hair done in a salon by a stylist. This was so easy and matched perfectly. 9 di 11 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Liked productOverall pleased with results 8 di 10 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Not afraid of changes!I really liked my new colour, I got alot of compliments over my haircolor, it suits on my asian skin toned. Thank u esalon👍❤️ 1 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |