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Color Set
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67 589 recensioni dei clienti verificate |
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First color kitI was very anxious about trying a new color.The brand I was previously using,tended to fade and began looking " brassy" after a few washings.I have med.brown hair,but med.brown hair color is too dark.I was mixing 2 colors to get the desired shade.This shade was perfect! 5 di 5 persone pensano che questa recensione sia utile. Sei d'accordo? |
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FantasticI'm loving my new fall hair color!! Great job! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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DissatisfiedStill not happy with colour even after applying the ash tone, as previously discussed,my overall aim was to gradually become lighter and I'm now darker total opposite of what I've been wanting to achieve, I've actually went backwards, So unhappy and very disappointed!! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTracy G. - Thank you for your feedback! We're so sorry to hear your hair colour is darker than expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Happiness Guarantee. Please keep an eye on your inbox for more details. |
AwfulThe last 2 color kits have turned my roots reddish not darkest brown. I am really unsatisfied with the degradation of this product after using eSalon for many, many years. It is disappointing as I may need to go to the actual salon to get it fixed. I have now paused my subscription and am considering canceling. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJoanne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Amazing!So beyond pleased with my first purchase. My stylist reached out prior to making my order with a concern that my original choice was too dark given what my current shade was. They made recommendations and provided guidance. Got my kit, used it, and could not be happier with the color overall! 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love the color!Love the color, looks so natural and I get so many compliments. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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GoodLoved the kit. The color was a bit dark. It made my hair a little dirty feeling. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Didn’t cover my grayI asked for root coverage. Color looked good when I applied the product but I rinsed after 30 minutes as directed and it did nothing for my gray roots. Waste of money 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Stephanie! Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
all over hair colorI liked the color but it left my hair a bit dry more than store bought box. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiVeronica - I am so happy to hear your are loving your color! We’re sorry to hear that your hair is feeling dry. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
BEST HAIR EVERI love the way I get salon style color at a fraction of the COST! 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |