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Color Set
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67 658 recensioni dei clienti verificate |
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Perfect!The first colour I ordered wasn’t quite right, so I spoke to one of the colourists and they suggested some changes, I’ve just used it and it is PERFECT!! It’s literally the colour I have been searching for for years and I’m absolutely delighted!!! 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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SensationellDie Farbe ist genauso wie ich sie mir vorgestellt habe. Vielen Dank. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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PERFEKTIch habe sehr viel graue Haare am Ansatz - und selbst bei zwei Friseuren (bei einem habe ich jedes mal an die 300 € hingeblättert) war das Ansatz-Rot viel zu knallig und musste noch einmal nachgefärbt werden. Ein ganz herzliches Dankeschön an Katharina N., die mir die Farben zusammengestellt hat - die Farbe ist wunderschön und passt perfekt vom Scheitel bis zu den Spitzen - und zu mir. Ich bin begeistert :-) 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great company comboSuch a great kit I love the colour and all the items my kit included. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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AlternaLove, love, love the new botanical shampoo and conditioner from Alterna! Left my hair silky and smelling great. Please continue to send me this with my orders. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Color needed adjusting…turned out GREAT!!My color needed some updating but the new color that came was just not quite right. I spoke with colorist Genevieve on the phone and she reformulated my next order. Just used it last night…it is perfect !!!! My hair looks refreshed and natural. Thank you!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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i am not impressedi followed the coloring process exactly how you guys in the instruction but after coloring i was still seeing white hair on the roots. Please cancel my auto ship 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiShanthi - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Didn’t cover anythingI did tell you that my hair have plenty of greys, this didn’t cover grays AT ALL What a waste of money 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMonica - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Best color setLoved the results!!! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Very impressedLoved how my order came package felt so much nicer than a ordinary box dye. The colour is perfect and so far very happy now to just wait and see if my greys stay covered as normal box dyes don’t cover my greys well but takes a few washes to be able to tell 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |