67 658 recensioni dei clienti verificate |
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perfect!!I loved the adjustment- the coppery blonde is just perfect for my skin tone and the adjusted times were perfect as well (covered my grays great this time!) Thank you for the excellent adjustment- it was exactly what I wanted!!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Works amazing!Ships quick! Great price, Fantastic Color and it lasts!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Good color need moreHi there! When I started with you my hair was short - now it is mid-long and a lot of it (think the princess in the Disney movie Brave). Can I get more product…? 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love the colorThe color was fabulous but it faded out pretty quickly. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Not full coverageThe color was beautiful and I loved that it didn’t burn/ itch like box colors. Unfortunately it only tinted my grays with the tint fading during the first week. Planning to try it again and leave on a little longer before giving up though! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Not usual qualityI was shocked by the state of my latest shipment. I am a long-time customer and I’ve never received a color set like this one. Even during the pandemic, the kit wasn’t like this. If I had been a new customer, I would not have trusted the quality and would not have used the product. The box was beaten up and partially open. I realize this was a mail issue, but inside wasn’t any better. There was not the usual packaging. The items were crammed in and only the developer and color were in a partial shaped cardboard piece. The developer was missing the little cap, and it was some random shampoo and conditioner, not Esalon. It just looked messy and unprofessional. I’ll give it another try, but if next month my kit looks like this again, I will be cancelling my subscription. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCathy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No gray coverageThe color was really dark than my usual golden brown. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAlicia - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
FabFirstly the way the colour is presented is fabulous the box looks great with everything you will need set out. I love how the instructions are personalised they are clear and detailed with how to apply to the roots and then colour bottle 2 to your ends, the colour is easy to mix and apply and the results are amazing it really looks like a professional has done it , I wanted a slight adjustment to be made to my colour for my next order and the ease of that process to contact and tell them what I want and get a detailed response within a few hours telling me what adjustments they have made is such a good service, I am honestly so glad I have found this company , it is brilliant 5 di 5 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Incredible!I am so picky about hair color and products. This is the best. Started using in 2019 and has been a game changer ever since. Pros at esalon customize and you can even include pics so they can dial in the color just for you. Highly recommend. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Loved the colorI really liked how easy it was to use. It came with simple instructions. The color I chose was exactly what I asked for and turned out great when finished coloring. Its a great product I will use again and you can adjust the color if needed on your next color set. My color stands outs looks natural and shines love it 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |