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67 658 recensioni dei clienti verificate |
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Couleur ne correspond pasJe ne suis pas du tout contente de ma couleur. Je n avais pas encore utilisé mon produit ayant encore un stock. Cette couleur est trop foncée et ne correspond pas du tout à ce que je souhaitais. De plus j ai déjà reçu un nouveau coffret que je ne pourrai pas utiliser. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCatherine C. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que vous avez été déçue par les résultats de votre coloration. Notre garantie Coloration heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Best Color I've Ever Used!I had been using e-Salon for over a year and decided to change up from my usual color to go slightly lighter. They put me through to a color specialist who pulled up my photo on file and asked me specific questions about what my hair was like and the color goal I was wanting to achieve. The new color arrived and it's the absolute best color I have ever had on my hair. I absolutely love it. It's like I am back in high school and college and my natural color - only better. Thanks e-Salon for the excellent customer service and for an excellent product! 20 di 21 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Einfach unkompliziertSchöne und natürliche Farbe, nach dem Färben angenehmer Geruch und die Haare fühlen sich toll an. Sehr gute Grauabdeckung. Die richtige Farbe kommt direkt nach Hause, einfach unkompliziert. 8 di 8 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Finally!! Perfect Hair Color!!So incredibly happy with my eSalon experience!! My hair color is absolutely perfect and I'm amazed! I've tried SO many types of color and this is by far the best! Color was great and hair felt shiny and wonderful! Thank you so much!! 10 di 11 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect colourFirst time doing my own colour in years. My fears and doubts have been completely resolved. Very happy with the result and process. Unlikely to go back to expensive salon trips for colour again. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Wonderful hair colorI just use your product today and it was excellent the way it took to my hair I definitely will be using you forever thank you so much I was very very happy with your hair color thank you again 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love the color!My hair feels so soft, the color is vibrant and the perfect shade! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Great matchMy stylish did a great job matching my color! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Did not stay for longI had always liked your product but this time my color did not stay for more than 6 days. Earlier i used to have it for more than 3 weeks. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Formula you sent did not cover my grey rootsFollowed step by step your instructions Your formula did not cover my grey roots and since you stated guarantee 100% I would like to Be reimbursed because I a not al all satisfied with the results, please credit my account for the $32.00 Thank you for your prompt response 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSalisbury - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |