67 658 recensioni dei clienti verificate |
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AwesomeI like the slight change in color to reduce orange tones! The colorist listened to my concerns and delivered. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I love it.My hair are very sofrt and the colour just amazing 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Nice colourNice and shiny colour but darker than I have thought 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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White hair not coveredI respected timing but white hairs not fully covered. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiFrancesca - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! You are fully covered by our Color Happiness Guarantee, and we'd love to adjust your formulation for an increased coverage. Please, keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didnt change my hair colorSorry to say as the 1st order it was great and was the colour i wanted but for some reason It looks nothing like the colour i wanted and it didn't do the colour! My hair looks the same but maybe darker? Not satisfied at all ;( i was so looking forward to the mahogany to be thier :( 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLucy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not a good product for me!After changing the color twice, it still does not color my gray, not a good quality product, 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLora - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Terrible gray coverageSo…my color was supposedly adjusted after I wrote in stating that my grays (new growth) needed better coverage. After receiving my new order I found that the coverage is LESS than the first time before the adjustment. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJenn - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. We take our clients' feedback to heart and continue to improve our products each and every day. Thank you for sharing your feedback! |
Love my color!So much better than store products! Love my color ! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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FantasticI have just coloured my hair for the first time with esalon colours ,roots then ends,I must say I am very pleased with the colour and how it has turned out ,it looks and feels fantastic ,it's like I've been to the salon very pleased 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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HaircolorExcellent coverage. A little dark still. But lovely just the same. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |