67 658 recensioni dei clienti verificate |
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Farbe hellblondDie Farbe fand ich viel zu dunkel. Der Ansatz war eher rötlich blond, in der Länge viel zu dunkel, erst nach dem 3. Waschen ist mein Haar in der Länge wieder etwas heller geworden. Am Ansatz ging der Rotstich etwas zurück... Insgesamt war ich enttäuscht... 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGaby S.- herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Demi is not DemiThe color sent to me was actually permanent. I specifically chose demi to use on virgin hair so that it wasn't permanent. I only purchased a few times and after using this for the last time about 7 months ago, I STILL have the stubborn color in my hair. When I finally scheduled an appointment with a colorist in a salon she told me that there was no way the color I used was demi permanent. I am extremely disappointed and definitely will not be back or recommend using eSalon. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNicole - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
gros problème sur la couleurBonjour, je ne suis absolument pas satisfaite de la coloration. Je voulais avoir les cheveux violet mais en fait je n'ai eu aucune différence. Même mon compagnon m'a demandé si je retournais au brun!!!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertianne D. - Merci pour votre commentaire. Nous sommes vraiment désolés d’apprendre que votre coloration n'a pas répondu à vos attentes. Nous allons vous contacter par e-mail afin de remédier à cette situation, conformément à notre garantie de satisfaction. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. |
Perfect resultsExactly what I wanted. Color is great and grey is covered 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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me facinaestoy muy a gusto con este color es muy parecido a mi color natural que por anos trate de regresar a el muchas gracias. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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FabulousA salon is absolutely the best!!! The color that is mixed for me (my color) is amazing. I get so many compliments on it and people stop me all the time to ask where I i get my color done It is perfect from the day i put it in and the color lasts untill it it time to do it again . ❤️❤️ Thank you E-salon 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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My Colorest is Awesome !!!I am a Strawberry and we had to make a little adjustment but we got it right on. My dad said it looks just like the color it was when I was little and younger so I will continue to get my color from you guys . As far as a shampoo and conditioner and a booster that I ordered is awesome I have put color on my hair two weeks before Christmas and I just now on 27 January put color on. I could have waited another week, but I have meetings so I went on to do the color. So I can’t wait to see how the booster does. Thank you so much for mixing the right colors for me because I compared it to my pictures when I was younger and it is right on the color. Thank you, Brenda. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Couleur brun acajouCouleur parfaite, ne dégorge presque pas et tien très bien 2 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Happy happy happyVery happy with the product, instructions very clear happy with the overall result definitely ordering again 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Color is fantastic!I received so many compliments on my hair color!!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |