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67 658 recensioni dei clienti verificate |
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Good quality colourHappy with product, and happy with swift professional advice I was given especially now I am having colour adjustment for next order. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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The bestI have always used box hair dye due to the low cost and easily accessible. I was spending endless amounts of money trying to get the desired look, or just simply trying to find something that covered up my grey hairs longer than 3-4 weeks. Since I've used esalon it's been a game changer, colour lasts longer and looks more professional, I get a lot long between dying my hair than I did with box dyes. The team email you and ask about your preferences - which can be changed as and when needed. I honestly wouldn't go back to using box hair dye now 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Custom colorThe color was very good. First I tried the demi color dark blond to cover my platinum blond looked grate however the texture of my hair was not good after dying with the demi, the second time I used the demi it worked terrible did not cover my grays and my hair was very corse and dry no shine. eSolon where very helpful and sent me permanent color at no charge, I waited the full 4 weeks and applied it , The permanent color was not as harsh but still more drying then the store bought color permanent dye . Bottom line thier dye is to harsh for my hair. I only shampoo once a week and I take good care of my long hair. They were always helpful and responded to my questions, 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSherrill - We're so sorry to hear that you were unhappy with your most recent hair color experience. We have reached out to you via email to assist you further - please check your inbox for the next steps! We look forward to making this right. |
Beautiful colorI love the color but I do wish that it was a little darker 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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INSATISFECHANo me gustó el tono, me oscureció totalmente mi color anterior, el cubrimiento de canas fue bueno, pero cambié radicalmente y eso no me gustó ☹️ 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Claudia: Sentimos que tu color haya resultado más oscuro de lo que esperabas. Por favor, revisa tus emails, te acabamos de escribir. |
MitigéeMes quelques cheveux blancs ne sont pas couverts du coup je reste avec mes cheveux blancs… certes la couleur est jolie mais elle ne couvre pas les cheveux blancs quand on en a quelques uns 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLaure P. - Merci beaucoup pour votre commentaire. Nous sommes désolés d'apprendre que notre couleur n'a pas totalement répondu à vos attentes. Notre garantie Coloration Heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure formulation qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Not GreatThis color did not give me great gray coverage. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKimberly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
CouleurJe trouve qu’il n’y a pas beaucoup de reflet acajou 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPascale D. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration n'ont pas répondu à vos attentes. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vont vous contacter par e-mail et se feront un plaisir de vous aider. |
Color is not what I wantedThis is my second time coloring with eSalon. First off, my grays do not take this color very well - I have to process for over an hour which might be why My hair feels really dry and damaged…. Also it’s auburn with red tones and I included in my review from last time that I wanted to remove the brassiness and neutralize red! It’s not the chocolate brown like I had envisioned… 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAshton - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Good pigment but leaves hair very dry.Not super happy with it. My hair is more than 60% grey, it did cover quite a bit of the greys but it left my hair very dry and the colour is very brassy, where it should have been ash. Don’t think I’ll keep buying it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCelina V. - Thank you for your feedback! We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Our Colour Experts will be in contact via email and will be happy to assist in this process. |