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67 658 recensioni dei clienti verificate |
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Loving the Color!!I really liked the shade of color and the excellent coverage. However, I really didn't like the texture of my hair after the process. It was not full and thick feeling like I normally get from my regular products I use at home. Three stars at best 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKim - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Color didn't workI got the red copper and I have dark brown hair. My color didn't take. It just made my hair a little lighter like a light brown. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCrystal - We truly appreciate your feedback, and are so sorry to hear that your color did not turn out as expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Amazing!Thanks for adjusting my colour recently. Absolutely in love with the new tone. My hair is shiny and silky after your product. I've been using your company since 2014 and will definitely carry on being your loyal clients for years to come. :) 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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It's Perfect...This is truly the best hair color I have ever used. I have been letting my gray grow out and it's aging me . I was using to dark of a box color that had grown out and I cut off so I had no color on my hair at all and what you helped me pick is just perfect! The best my hair has looked in years. I feel better ! Look younger! And it lasts longer than any color I have ever used Thank you! 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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I loved my resultsI am very happy I tried eSalon. My colorist got my retouch color for my roots spot on, just by looking at pictures. I am so impressed and very happy. Thank you !! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Strawberry blondeEven though I have strawberry blonde with many different highlights Esalon captured all of them without covering them up. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Pas satisfaiteBonjour, suis déçue de ma couleur, déçue du tout petit conditionnement shampooing et soin du cheveux.... Mes cheveux ne brillent pas ! Je voudrais arrêter mon abonnement comment faire ? Merci de me donner l instruction.... Bonne journée 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSylvie C. - Nous sommes vraiment désolés d'apprendre que vous soyez déçue par les résultats de votre coloration. Notre garantie Coloration Heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire. |
Leider zu SubtilHey. Ich habe mir gestern nach Anleitung die Haare mit eurer Farbe gefärbt. Auch wenn das hellblond wirklich schön ist und natürlich aussieht, erkenne ich von dem subtilen violett im Sonnenlicht leider gar nichts. Ich werde mich erst einmal nach einer anderen Farbe umsehen, auch wenn ich den Service bei euch echt toll fand. Fairer Weise muss ich sagen, dass zuvor Kontakt zu mir aufgenommen wurde, um mir mit zu Teilen, dass das violett sehr subtil ist. Vermutlich hatte ich schlicht eine andere Auffassung von Subtil VG Selly 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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NEVER AGAINI was not very happy with my results, the color did not cover my gray hair at all. I think it needed more than the 30 minutes it said to process. Other than that the rest of my hair looks and feels great. I will give your product one more chance before I move on. January 19, 2023, So I gave it another shot and I am even more disappointed than before, it's like I didn't even put dye on my hair!!! The directions only increased the processing time by 10 minutes, from 30 to 40, well I left it on for an hour and it did not make my hair look any different, still had all my gray!! I want all my money back, this was a complete and utter waste of my time and money!!!! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Tone didn't change my hair colorSorry but this tone didn't cover or change my hair color 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |