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Color Set
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67 658 recensioni dei clienti verificate |
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Very brassy & not enough productIt was okay, but it was very much orange and brassy. I have hair to my waist, and it's thick; 1 bottle did not cover enough. Shampoo and conditioner were nice. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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HappyTook one or two tries, but I’m very happy with the colour. Box brands always look quite bland, but this has lovely depth and colour. Thanks guys! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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My Grey's were not covered at allI thought this would be great for me and I'm so upset. My Grey's aren't even colired 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLinda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Farbe ist gut , Service nichtLeider mehr als unzufrieden mit dem Service mir wurde jetzt schon zum zweiten Mal die falsche Farbe zugeschickt! Problemlösung gleich null , Berater rufen nicht zurück ! Geld ist weg ! Unmöglich 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSarah F.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Far too bright and not for my skin toneThis was my first- and last - experience of using what is supposed to be a custom colour. I filled in the survey and provided pictures and the colour they decided would be great for me is anything but. I am currently a very bright red with pink tones and it looks terrible. I'm glad a bought a demi permanent colour and not permanent but I still suspect it is going to take weeks to wash out and I'm fearful the fade will leave me with pink hair. I've just gone on to Amazon and spent more money in products that will hopefully help. Never again. I'm angry, upset and right now, worried about venturing outside with my new shade of very intense red hair. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Elaine! We are so sorry to hear that your custom blend didn't meet your expectations. Please check your emails, we got back to you to help you further. |
Doesn’t cover graysThe color is beautiful, where it dyed. But none of my roots covered at all. Very disappointed 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmber - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Was not Strawberry enoughI really liked the color of the roots but the ends I feel like didn't take the red at all. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTricia - We’re sorry to hear that the color of your ends came out different than you expected. Not to worry, your colorist is working hard to review your requests, and adjust your next order. We look forward to crafting your custom color! |
Sensitive hairI tried this once. Didn't care for it. The lady was really nice in Customer Service she gave me some advice. I went with it and tried 1 more time. Why I got a color plus 1. I dont know. My hair is only shoulder length and I only do my roots. Well I opened 1 package tried it as advised. Nope. It actually dries out my hair. My hair is short in areas so I can't help but it gets on the ends. Which causes more dry out. I returned to sender within the 30 days. Now I am trying to figure that process out. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCea - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
TinteMe lleve una gran decepción espere tanto el momento para que llegara mi pedido aplicarme el tinte y no me agarro nada el color literal es cómo aplicar un shampoo y ya fue todo estoy muy molesta por que quería mi pelo negro azulado para un evento y fue mi gran decepción no recomiendo para nada estos productos no sirven son una porquería 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Rosalía: Sentimos que tu tinte no haya resultado como esperabas. Por favor, revisa tus emails, te acabamos de escribir. |
EnttäuschendMan sieht den Übergang, da die ansazufarbe viel zu viel blond enthielt. Das auffrischen war ok. Färbe seit Jahren selbst, aber das war das schlechteste Ergebnis. Der Geruch ist auch übel, da liefen die Tränen 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBirgit Z. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |