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67 589 recensioni dei clienti verificate |
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Awesome colorShout out to our colorist! The color is exactly what we wanted and she did it from a picture and short phone call. Amazing. Thank you Zinali. 1 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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developer leaked all overOne of the hair color kits of 2 sent to me had leaked all over inside the package and I didn't notice it until I went to use it and therefore could not color my greys and when I tried to contact the company to get a replacement asap I was unable to contact anyone on chat or email. Very dissatisfied. I waited 20 mins on hold for chat and noone addressed me at all! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiColleen- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
spillthe color leaked all over the box when i opened it was a complete mess hopefully turns out after using it 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKaren - We're truly sorry that your order was damaged in transit. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with the appropriate solution. Keep an eye on your inbox for more details. |
The perfect copper 👌🏻🧡I’ve been trying to get this exact shade of copper since going to a top salon 13 years ago for my wedding. Numerous hairdressers, always looking a bit pink and not right. It’s taken a few tweaks but now I’m so so happy with it!!!! 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love itPerfect color 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ZufriedenIch färbe seit über 40 Jahre meine Haare. Das Produkt hält, was es verspricht! Die Erklärungen sind total gut für Anfänger! Die Farbe verteilt sich toll, wirkt sehr gut. Einziger Kritikpunkt! Die Flasche, welche geschüttelt wird, hat keinen Verschluss. Da man von anderen Produkten gewohnt ist, dass da ein Verschluss drauf ist, hält man nicht den Daumen drauf. Das kann eine Riesen Sauerei veranstalten. Vielleicht sollte da überarbeitet werden?! Mit dem Ergebnis der Farbe mit dem Produkt bin ich sehr zufrieden, allerdings hinterher das Bad zu putzen, weil man davon ausgeht, dass da ein Verschluss drauf ist, man es übersieht, das ist nicht okay sonst gäbe es von mir eine fünf Sterne Premium Bewertung. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Disappointing on so many levels.Wrong level and shade. Burns my scalp. Doesn't cover my 5% whites. Doesn't wash off as promised. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNatalya - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Farbe deckt nichtIch bin nicht zufrieden.Die Farbe deckt meinen grauen Haare nicht ab 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiEs tut mir sehr leid zu hören, dass Sie mit Ihrer Grauabdeckung unzufrieden waren. Wir nehmen unsere Zufriedenheitsgarantie sehr ernst. Gern würden wir es wiedergutmachen und unser talentiertes Team von Coloristen stehen gern zur Verfügung zu helfen. Schreiben Sie uns bitte eine kurze E-Mail an [email protected] und wir helfen Ihnen weiter! |
Ruined my hairAfter the first kit I ordered didn't cover my greys (less than 20% of my hair so not a lot of grey to cover) they sent me another kit with a different formula for the roots and the lengths. However as there were different amounts of developer, the sun has lightened the top of my hair differently to the lengths and I now have a visible tide mark around the top of my head. It is too soon to dye my hair all over again so I'm using temporary gloss to try and blend it and then will likely have to go to a salon. I contacted the support team for advice on how to fix it and they didn't even respond. I have cancelled and would advise others to proceed with caution. I will say though I loved the colour both times I've used it although it didn't cover my fine greys at my temples either time. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiI'm so sorry to hear you weren't happy with your color and grey coverage. We take our satisfaction guarantee very seriously. We'd love to make things right, and our talented team of colorists are ready to help. Please send us a quick email to [email protected] and we'll be happy to help you! |
Overall good productEasy to follow instructions, everything is labeled great, and application is easy to do. I personally did not like my color went really dark. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |