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Color Set
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67 658 recensioni dei clienti verificate |
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My hairProduct was fine but my hair is falling out 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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No cubrió mis canasNo cubrió mis canas en la parte del frente de mi cabeza ni en la parte de arriba 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Elizabeth: Sentimos que tu color no haya cubierto tus canas. Por favor, revisa tus emails, te acabamos de escribir para poder ayudarte. |
très satisfaitesj'adore la couleur qui est faites sur mesure pour une première coloration à distance je suis très contente je crois que j'ai trouvé mon salon de coiffure merci à Stéphanie ma coloriste en revanche petit bémol cela ne recouvre pas les cheveux blancs que j'ai sur les tempes, j'espère que cette coloration tiendra sur la durée merci 6 di 8 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Quality productsThis is very good treatment for my hair. Kind of looks darker than I was, but I like the colour. This was my first application, but I believe is hair friendly as well. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Better than the actual salon!I am VERY pleased with my color. It is not brassy or orangey as some usually turn out. I am really surprised that my hair turns out waaaay better than when I went to the salon and paid at the very least 10x more $!! Can’t wait to try the highlights! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Spot on colorThank you!! You got the right color for me, the one that I wanted!! I'm very impressed! Thank you! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Roots got lighter & ends got jet black.I followed the instructions and the roots got lighter and the ends got jet black. I will have to redo my hair as it looks worse than before unfortunately 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBrittany - We are very sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not as I expectedAs a chef / cook, I can follow instructions and measurements pretty well, following the dye instructions was a piece of cake 🎂, and yet, not all my greys were covered especially in areas that were pretty saturated with the dye, I am however willing to give it another try.. hopefully a better outcome. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiFrances - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Poor coverageUsed this to color my grays. Followed all instructions. Did not cover grays—now I have to re-do or pay to have it done. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiPamela - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
My hair turned orangeMy root turned very brassy. I’m going to have to go to a salon and have the color corrected. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSami - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |