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67 658 recensioni dei clienti verificate |
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Light golden brown was brassy and orange and didn’t cover my grayLight golden brown was brassy and orange and didn’t cover my graySo please do not send out my order on November 30 and please cancel it because I haven’t gotten the results that I wanted in fact it’s very similar to what I had before which is what I didn’t want. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLaura - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
TURNED MY HAIR ORANGE DONT BUYDO NOT BUY THIS TURNED MY HAIR ORANGE AND THEY WON’T FIX IT!!! I did the kit exactly as advised and my roots are an orange copper color. I called Saturday and the representative said the stylists aren’t available on Saturdays (then why have a representative available?). She said someone would call first thing Monday and no one did shocker. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMaddie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect Match!This was easier than I expected. The color match was perfect and the brush kit made it easy to apply. You earned. Customer for life! For reference my hair type: African American with red undertones in my hair. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Brilliant hair colourFirst time iv used this product, easy to use, just did roots colour great worked really well, the shampoo and conditioner made my hair soft and silky, would definitely recommend. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Best hair color on the marketI have golden blonde hair and my custom color is perfect for me and it lasts. I only need to touch up my color about every two and a half to three months. At first the color recommended for me based on the picture I sent was a little dark, so I asked that it be lightened a little and my colorist did and now it is just right. I am so glad I found e-Salon. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Tolle HaarfarbeHaarfarbe ist super, genau wie ich es immer wollte. Kann ich nur weiter empfehlen 👍 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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It was easy.I was a little nervous but it worked great. The color is perfect. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Hair colorThe color did not last as long this time. Did you change the formula it smells alot stronger. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiFaith - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
pas de respectaucun respect de la couleur demandée! je voulais chatain foncé violine et je me retrouve avec chatain foncé! donc au final, meilleurs resultats quand j'achete ma couleur en grande surface ! j'ai bien fait de stopper l'abonnement et je confirme apres test de la couleur! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLynsey D. - Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie Coloration Heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire ! |
Not happyThe color did not touch my gray hair on the roots at all and i started there 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRhonda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |