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Color Set
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67 658 recensioni dei clienti verificate |
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changing my color was so easyI wanted a subtle change for the changing season. I sent a note about my preferences and an inspiration pic. My new color came in the next delivery and everyone is saying how natural it looks. Went from a coppery red to a warmer deeper red better suited for autumn! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Too dark and still brassyas much as I love the packaging and was impressed with how quickly it came, the colour I received was really dark and still brassy. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Kathleen! We are so sorry to hear that your color was too dark. Please check your emails, we have contacted you to help further. |
Good except a fraction too brownPlease reduce the brown ash by a fraction Purchased November 2022 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Nicht zufriedenDie Farbe stimmt überhaupt nicht dem Bild. Jetzt habe ich zweites Mal das bekommen und schon für 29.94. es geht gar nicht, ich wusste nicht dass sie es jetzt , ohne mich zu fragen, senden werden. Ich möchte diese Farbe, die ich nicht bestellt habe, zurück schicken. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiЮлия N. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über eine Rabattaktion aufgeben, werden Ihnen während des Bezahlvorgangs Informationen zu unserem wiederkehrenden Versand angezeigt. Sie können aber auch Einzelbestellungen aufgeben – ganz ohne Bindung. Der Vorteil eines Farb-Abos besteht allerdings darin, dass Sie bei jeder Bestellung 20 % sparen. Das ist ein großer Vorteil für viele Kunden, die ihr Haar öfter färben. Außerdem haben Sie die Möglichkeit, das Abo jederzeit zu kündigen. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir Ihnen behilflich sein können. Bitte behalten Sie Ihren Posteingang im Auge. |
Did not cover greyNot worth it. Now I have to go to the salon and spend more money. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJessica - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts will be in contact with you via email and will be happy to assist in this process. |
Too ExpensiveToo expensive compared to other products on the market 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLynn - Thank you for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Toner set completely turned my hair grey green - covered all my highlights!Very dissatisfied with the toner addition. It covered all of my light blonde highlights and made my hair a weird coppery greyish green color. Hoping it will rinse out...totally ruined my color I finally achieved after a year! I had the lightest blonde selected, same as my custom color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSally - We're truly sorry that our Color Pro Toner did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We truly appreciate your feedback and look forward to resolving this issue right away. Keep an eye on your inbox for more details. |
AmazingFrom start to finish it has been amazing! Their customer service is awesome! They adjusted my color just as I requested for my next shipment! 3 di 3 persone pensano che questa recensione sia utile. Sei d'accordo? |
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perfect hair colorThis is exactly what I wanted. Thank you! 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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PerfectI requested a color change to cover grey. OMG it works. I see no grey. I love the color that was blended for me. 3 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |