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67 589 recensioni dei clienti verificate |
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ColourMy colour is lovely very natuarl looking,all my friends loved it , try to keep this if i can 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Jane! That's great-we are over the moon knowing that your color was a total match. If you ever need help, you know where to find us. |
custom colorTrying to cover varied gray/whites to favorite shade of childhood as my dad was a ruddy redhead and mom was brunette. As older child, I had light brown w. auburn highlights..... my brother got the red hair! You are closed here@ 5pm E while ordering @ library. All I want is the flex plan with all over color, NOT just roots! Please adjust formula accordingly as on reduced income from $32K alimony loss and job hunt @ 66. Thanks 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love the Shine!I love the color. The shine is amazing. Thank you to my colorist for the suggestions. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Geschmeidiges HaarIch liebe diese leuchtende Farben, die meine grauen Haare sanft färben und die Haare zart, geschmeidig und glänzend machen. 3 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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GoodGood but would like it more black 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Greys turned blonde. Ordered brunette hair colour!I’ve got a lot of grey hair around the frame of my face. I’m a brunette and ordered full coverage hair colour according to the numbers my hair dresser supplied. The result was ridiculous. All greys turned platinum blonde. The rest was dark brown. I had to go to a salon to sort the problem out. I looked like an odd coloured skunk! Beware. You’ll get full coverage on greys but not in the colour promised! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Melissa, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Amazing products and serviceI’ve been using their color for months and the quality of the color and service is top tier! 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love itMy color kit comes in the mail with everything I need included. I don’t have to go online & order it every time either because they have my selected color set to arrive every few weeks & I can change the frequency anytime. I don’t have to worry about if I got the right shade because my colorist has pictures of my hair & knows what I want, full grey coverage & a blonde shade that’s not too bright & not brassy. I can use it at my convenience in my home without the hassle of going to a salon & it’s budget friendly. 4 di 4 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Black instead of dark brownReally disappointed by this colour. I was at first really excited to use it as it seems so luxury compared to a bog standard box colour. Whilst washing it out I seemed to lose a lot of hair. I needed to clean the plug hole out twice to let the water out. My hair is now a mixture of jet black and stripey dark brown. I'm desperately trying to lighten it now with head and shoulders every day. I feel like I'm wearing a black hat. The hair that is black looks really course now. I've booked to have my hair coloured in a salon next time as I feel like I'm damaging my hair 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Sophie! We are so sorry to hear your color hasn't met your expectations. Please check your email, we got back to you to help you further. |
I got it totally broken,,, very unsatisfied,When I received my order , after opening my package it’s totally broken and it’s fall around everywhere inside. I couldn’t even use it because it has nothing inside. I took pictures of this ,, if possible please send me new ones. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Sadiya, I am so sorry to hear your order arrived damaged. We take our clients' feedback to heart and continue to improve our products each and every day. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |