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67 658 recensioni dei clienti verificate |
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Désire résilier abonnementJe pense qu’un moment il faut accepter le vieillissement des cheveux et avec l’âge…désolée je vous demande de ne plus m’envoyer de coloration désormais, je vous remercie. Cordialement Mme Marie-Christine PHAM 5 di 7 persone pensano che questa recensione sia utile. Sei d'accordo? |
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PerfectThe color I was sent is just perfect for me and I've received a lot of compliments! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Wrong colorY'all since the wrong color not once but twice now my hair is totally messed up I want to cancel my subscription 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Debbie - We are so sorry to hear our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Exactly what I get at the salonIt was perfect match to what I normally get done at the salon 💜💜💜 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Perfect Light CopperAfter trying both E-Salon and other custom color options, as well as salon color, and at-home box color from stores, this is the winner for sure. A lot of red options in dyes are just that dark, fake-looking burgundy red. I'm naturally a light brown, but always felt that light ginger's looked best on me. I've also had the issue of other colors not sticking to my roots, which, have zero grays. My roots come in light brown-dark blonde. Anyway, this color was the perfect light, natural ginger color that I've been aiming for. I used the permanent custom color on my roots, and the copper rinse on the ends, and it's perfect and natural looking. 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Worth the moneyMy hair grew back mostly gray after chemo. The esalon color covered all the gray and left my hair so soft with no chemical smell. I got so may compliments. Absolutely the best self hair color kit available. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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GeorgousThis is by far the best home hair color I have ever gotten and so easy to reach out to the company when needed Amazing people great products it’s a winner and a keeper am telling you ! Great 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRosemarie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Didn't last very longThe colour looked very nice for a couple of days, but then my grays started showing through, and my hairdresser noticed that the colour under the very top layer of hair was very light (something about the developer being too strong). And in the hairdresser's chair I could actually see where the root colour was applied and where it ended. Such a shame! I was really excited by the initial results. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDeepti - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Awful color not the same as old formulationI asked for the same color and effect as the old eSalon formulation. They said it would look the same. It wasn't even close. Looks and feels like drugstore box color. So disappointed. Canceling account. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLisa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Basically no changeI followed your directions exactly and my hair looks almost exactly the same as it did before I colored it. Not happy at all. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMelanie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |