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Color Set
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67 669 recensioni dei clienti verificate |
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Color setEvery month I’m getting better and better on coloring my hair.. very short.. so hard to do just the roots… But I’m getting better at applying on roots.. my hair is so heathy 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Not enough Grey coverage especially around hairlinelike color on the parts that did take on color. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Betty - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Still having a problem...My gray roots are more like a golden blonde and not at all like my coppery golden brown length. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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NO!I have sent 2 unanswered emails to customer care but WHAT happened with this color? Ive been using your product for years and never had any issues. The 2 bottles in my kit were distinctly 2 different colors, but i proceeded. My roots are brown and my ends are almost fuchsia. How do we fix this?!?!? 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAudrey - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
did not likecolor was way to dark. I followed instructions to a tee and yet when I rinsed my hair there were strands not colored and gray right there. It was a lot of color for the way you said to put on. I was very disappointed because to took time to do color and to see gray was upsetting. Of course it was right in front. I do not want to receive anymore color. Please cancel my auto renew thank you Mary Ann Goebel 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Mary Ann - We truly appreciate your feedback! We're so sorry to hear your color was too dark. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Awesome color!The package came on time and nicely bundled. The color was exactly what I wanted and am so happy with the results I got with this product. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Covered beautifully!Love it! Covered my grays 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Fantastic personal colourJust by telling ESalon about the colour I required they have succeeded in providing me with the exact colour I wanted. ESalon are very clever in how they customise your hair dye to do exactly what you want by sending them a picture of your hair and/or telling them what you want they are able to customise a hair dye just for you - just brilliant. My new colour is light brown and I am very pleased with the results. Beautiful. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love 💕 it!I absolutely love my color! It came out perfect. Thank you so much. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Too darkI did my color today and it’s way darker than I wanted. The quality of the product is awesome but now my hair is way darker than I wanted.. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiFiona - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |