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Color Set
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67 669 recensioni dei clienti verificate |
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ColorMy color still is not shiny like it use to be. Even with using the tint rinse. Also, the grays around my face don’t color. I cover it really good for the longest time. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJudi - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
No sirve para canasNo sirve, no agarra en las canas, esto solo fue una perdida de dinero y tiempo 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHola, Adriana: Sentimos que tus canas no se hayan cubierto. Estaremos encantados de revisar tu fórmula para darte una solución. Por favor, comprueba tus emails, te acabamos de escribir. |
Perfect ColorThe color is perfect. Thank you. 9 di 9 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Best hair color ever!Color is perfect, leaves my thick, curly hair shiny and healthy 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmy - We're so happy to hear that you're enjoying your custom color! We truly value your feedback and look forward to hearing from you again in the future. |
Fantastic colour & speedy deliveryI have been looking at the Esalon products for a while and finally made the decision to set up a colour plan last week. Ordered on a Friday, my colour box was here by the Monday! Box & products are very personalised. I have now used the colour and I am very impressed with it. Would definitely recommend to others who dye their own hair at home. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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FantasticJust done my hair today, so easy to do and plenty of dye to cover, when I seen the size shampoo and conditioner I thought it would never cover my whole head but it lathered up, it’s amazing the smell is beautiful too, thankyou 0 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Trying adjusted color - Update10 years of using your product, is still my fav color kit, the variety that I can choose from is great, the shampoo packets are great, but the bottles are a little pricey for my budget. This order had an adjustment on my request and Andrea my colorist was obliging. Andrea, my latest pic shows the adjustment, very nice tones on this one, thank you. Little darker than what I was visualizing, but that is ok! You and your team are the experts on adjusting! Each little tweak I request brings a new color that one cannot get off the shelf in the store. Thanks again! 465 di 477 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ColourDisappointed just over 2 weeks and grey has come through quite a lot a shop bought colour lasts longer 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Rachel! We are sorry to hear that your grey coverage didn't meet your expectations. Please check your email, your colorist has contacted you to help you further. |
Rep lied to me about the ingredientsIncredibly angry right now, esalon. Despite what I was told by a rep, the ammonia-free formula is NOT PPD-free. The email assures me that while it's made in the same facility as your products with PPD, the 0% formula is PPD-free. Based on that email, I ordered the product. I just did a patch test, because I always patch test, and I developed a giant hive where the product was applied 10 minutes into the test. I removed the solution, took an antihistamine, and then Googled the product and found out that - guess what - it *might* contain PPD. WHY ON EARTH WOULD ANYONE ADVISE THAT YOUR PRODUCT IS PPD-FREE WHEN IT IS NOT? Do you realize that people can end up in the E/R or die? I carry an epi-pen because of my allergies. I don't even mess with products that contain any form of ammonia or PPD. I want my money back. Shame on you. Beyond pissed off. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Heather - We're super sorry to hear about your experience and are wishing you a speedy recovery. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color Set hat mich überzeugtDas Farbergebnis war genau wie ich es mir gewünscht hatte! Die Farbe hat zudem auch lange gehalten. Ich kann es auf jeden Fall weiterempfehlen - was ich auch schon im Freundeskreis gemacht hab. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |