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Color Set
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67 669 recensioni dei clienti verificate |
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Beautiful colorAt first it was a tad bit dark but then after the 2nd day, it lightened up. Then also I got the golden highlights along with my brown hair color AND it’s just beautiful and sexy looking. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Tanya - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Doesn’t lastWhy, oh why E-Salon did you change your formula? I love my color but it starts to fade in less than 2 weeks. I use your shampoo and products and it still doesn’t last! Very disappointed in the last year. May have to look elsewhere for my hair coloring. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKaren - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
It's fineIt dyes my gray hair. It doesn't really make my hair purple, it's much darker than I wanted, and it leaves colour on my towels.....but I'm not gray so hey 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Clare! Thanks for sharing your feedback with us. Your colorist will be in touch to help you achieve the color that is right for you. Please check your emails. |
Not happyUnfortunately this came out nothing like the colour it promised. It has left my hair so dry and frizzy. I was so excited to try out the colour and followed the instructions to the letter, my daughter put it in for me.I'm so disappointed. I'm now left with an ugly colour and hair in bad condition. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMel – Thanks for sharing your experience, we are truly sorry to hear that it didn't match your expectations! All eSalon orders are backed by our Color Happiness Guarantee, and we would love to reformulate your color! We have emailed you, so that our Licensed Colorists can work on a color closer to what you desired. |
Still not great at covering the grey at the hair line!With the two orders I have received neither the original or the reformulated color covers the grey at the hairline as good as the cheap color. I love the color, but I will give this one more order and if it is not better at coverage I will cancel my order. I really love the color, but not happy with the grey coverage. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiJill - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Didn’t workI totally followed the instructions but instead of getting the colour I asked for I now have jet black hair. Really disappointed 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Michelle! I'm sorry to hear that your color didn't meet your expectations. Please check your email, your colorist has contacted you to help you further. |
MessyI just got my first order of color today and when I opened the box, both of the color bottles had leaked. It doesn’t appear to be a lot but I ended up with color all over my hands and the instructions had color on them, making them hard to read. I wasn’t expecting such a mess. I am a little disappointed out of the gate. I hope the color works out better. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTamela - We're so sorry to hear your first order arrived damaged! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
Not right colourThe first colour I had was great but this one was too dark and I’ve had to go back to the hairdresser to correct Really unhappy and cancelling my plan 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmy - Thank you for sharing your experience! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Great colorGreat color every time! Easy to use! 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Exactly what I was looking for.I just took one little twitch to get to the shade I was looking for. I was referred to eSalon and I have referred as well, all of us are satisfied with customer service and the quality of the products. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGina - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |