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Color Set
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67 669 recensioni dei clienti verificate |
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Order not receivedOrdered over 3 weeks ago! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHeather - We're so sorry to hear your order hasn't arrived! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color broke in shippingColor broke open in shipping, leaked out, and damaged the contents of the box with my black hair color. I would like to receive a replacement of the color kit. The shampoo and conditioner were not damaged. This is the second time this has happened. Thank you 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDenise - We're so sorry to hear your order arrived damaged! We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Just parfait !C'est MA couleur. Déclinée selon mon désir. Mes cheveux sont sublimés 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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LovelyEasy to apply and it's a lovely brown for my roots 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Altered colour to suit the natural changesPerfect colour to meet my needs. It blended well and looks fabulous. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Exactly the color advertised online.Received the color expected based on the website details. A huge relief! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Lorna - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to our next opportunity to delight you! |
My hair colorI thought my hair color was just the right shade for me and it was a wonderful color I love everything about the color ⭐️⭐️⭐️⭐️⭐️ 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKeith - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love itI love esalon.. I am using it from last 3years. My hair looks very healthy and the color always turns out great.. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Preeti - Thank you so much for sharing your joy with us! We're so happy to hear that you've been enjoying your eSalon color over the years. We truly value your feedback and look forward to hearing from you again in the future. |
Not close to color I requestedI wrote to the colorist that I hated the color sent to me. It wasn't even close to the red shade I requested. Didn't get a response from the colorist so I want to cancel future mailings, but can't figure out how. What a waste of time and money! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Charlie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We couldn't find any previous emails from you, but please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DarkIt was still too dark as ive asked for a lighter shade. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Stephanie - We truly appreciate your feedback! Upon reviewing your profile, we see that one of our Color Experts has emailed you to help resolve your concern in regards to going lighter. It looks like the email was sent on July 22nd, please check your inbox and get back to us at your earliest convenience. Please let us know if there is anything else we can do to help! |