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Color Set
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67 669 recensioni dei clienti verificate |
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OkayColour is nice especially in natural sun light, however only really showed up on parts of hair that was already lighter from previous dye (different brand) Doesn't really show on new growth. So not sure if it would work if my hair wasn’t already dyed. My hair can be quite stubborn to take to dyes though because it’s dark brown and thick. It might have been better if I used the bottle for the ends all over 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Danielle! Thank you for sharing your experience with us. We are sorry to hear that the color didn't come out as expected. Please check your emails, we've just contacted you to help you further. |
ColorI sent a photo along with a message of the color I wanted. Red not burgundy most purple. I truly believe that no one looked at the photo or message. Very disappointed! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCarrie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Delai de livraison extrêmement longBonjour Impossible d'avoir un service client sur le site Le délai des commandes est insupportable Commande passée le 20 juillet nous sommes le 28 est toujours rien .... Ce n'est pas la première fois Sachant que je paye les frais de port j'attends un délai de 3j max 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBarbara - Merci de votre partage. Nous sommes désolés pour tout inconvénient que cette situation a occasionné ; nous livrons de Londres, et les transporteurs peuvent avoir besoin jusqu’à 12 jours ouvrables pour la livraison car il y a des contrôles à la douane franco-anglaise. Nous sommes aussi désolés que vous n'arriviez pas à vous mettre en contact avec nous ; pour tout renseignement ou assistance, on peut être contacté par email à [email protected] ou, gratuitement, au numéro 0800 94 50 55. Notre équipe vous contactera par email avec plus d'informations sur votre commande, merci pour votre confiance et patience ! |
Amazing!I've been trying to achieve this shade with home color and with salon visits for a long time. And it never turned out to be what I was looking for. Until now. How the colorist at eSalon nailed it on the first color they sent out I will never know, but no matter how they got there, with little more than a picture of my then current colored hair, I am amazed and thrilled! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSusan - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Received this todayI couldn't wait to use this set when it arrived. It didn't disappoint either. The colour is lovely, really natural and shiny. Am SOOOOO pleased. Will definitely be using this again. Amazing smell too ❤️❤️❤️ 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Love this product!Love the resulting color, love the soft satin feeling of my hair! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello JoAnn - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |
Tolles Produkt! Unbedingt empfehlenswert.Die beste Haarfarbe, die ich bisher hatte. Volle Grauabdeckung, meine Haare fühlen sich toll an und kein unangenehmer Geruch. Sehr gut ist auch der Farbentferner. Keine fiesen Flecken, wenn man versehentlich kleckst. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Wunderschönes Ergebnis.. und vor allem kein Rotstich.. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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My hair didn't take at all. Even the natural root.I followed the instructions to the T and waited and rinsed as told. The product didn't take to my hair at all again. I thought I'd give it a second try but same outcome. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiWe’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us another chance to get it right. Happy Coloring! |
Wrong color - againThis is my 3rd box where my roots are very red/brown instead of soft black. There was a time when esalon got it right each time but even with the last correction, my roots aren’t soft black like the rest of my hair. :( 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiThank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |