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67 669 recensioni dei clienti verificate |
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Seit 2019 Kundin, aber leider seit der letzten Bestellung sehr unzufriedenIch bin seit 2019 Kundin mit einem Flex Abo und war bisher auch sehr zufrieden. Leider war ich mit dem letzten Farbset sehr unzufrieden: Die Farbe war eher wie eine Tönung, d.h ich musste nach 2 Wochen wieder nachfärben, das Shampoo roch sehr perfümiert, ebenso wie die mitgesendete Spülung. Zum Glück hatte ich noch ein älteres Farbset von Esalon auf Vorrat, welches noch die alte Qualität hatte. Ich werde mir die nächste Lieferung von Esalon genauer anschauen und schauen, ob die Qualität wieder stimmt und die Farbe wieder länger hält. Andernfalls muss ich wohl mein Abo kündigen. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiGloria S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Bad hair dyeThis was a total fail, I asked to lower the copper and I have copper hair on my roots since it was retouch. Blond highlights and golden brown hair. I have to spray my hair with brown spray so I won’t color again and damage it. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Roselen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Formula changed???I don’t know if they change the formula but my gray is not covering all the way, this is the second box I’m using having same issue 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHey Olga - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Fantastic!Finally got the colour I've always wanted from a salon but never had. Love that it matches with my own hair perfectly so looks more natural. Looks great añd had lots of compliments from people. Love the way the package was personalised too...10/10 from me. If I could rate more than 10 I would...very happy indeed! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Feeling happy!!This was the first time i colour my hair at home and not at the salon. I was very nervous and scared the colour would be too bright as i tend to get “hot roots” The colour is perfect! I prefer it over my salon colour. Application was somewhat easy , I’m sure i will get quicker with practice. The smell of the product was actually pleasant unlike the horrible smell from the salon. I will be using eSalon from now on. Thank you 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMichelle - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
My custome color*Love to have consistent color to my hair so to look natural . Does not have dye look 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHello Andrea - We appreciate your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
PerfectionMy gray hair is fully covered and the color lasts 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLori - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
My colorI'm so happy with the all around coverage of my color... Finally my hair looks and feels amazing! I might want to go a bit lighter for next time not right away but soon. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiYvette - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
My hair color looks awesome!It doesn't even look like I have color in my hair. It's so natural! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiDarlene - We’re pleased to hear that you’re enjoying your custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Awesome 👌I sent a message yesterday! I loveit. Will be a customer as long as I can buy it.And maybe go just little lighter? Any idea what to do for frizz and dry ends? I just love it!!! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiLeona - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |