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Color Set
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67 669 recensioni dei clienti verificate |
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Wanted blond, not redI was a light blonde with a brassy red tent at the root I wanted to get rid of. I wanted to be a darker blonde without any red tent. I got a darker color but red. Just what I didn’t want. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiFrances - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Did not cover greysI was really disappointed with this batch. Normally it’s great, but I coloured my hair Sunday and on Monday I’m seeing grey hairs in the mirror. Feels like a waste of money and I’m wondering if I should cancel my subscription if it won’t cover greys. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKathryn - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Didn't feel much different than a drugstore brandWasn't overly impressed with my color, to be honest. I think my color turned out too orangey red to be considered mahogany. (I was imagining a very deep wine, burgundy or Merlot red) like super vibrant. But as it turned out, not quite my vision. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiChristine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect matchThe color was good on the 1st day. After a few washing’s it became perfect. No more $100 salon color! Do you have a glossing product? 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCindy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. Unfortunately, we do not currently offer a gloss. But I will definitely pass along your suggestion! |
Quality changedI have been using your products for last 2 years and have always been delighted with the colour and how long the colour lasted but recently I have been disappointed. The last 3 have definitely not lasted as long, the colour seems to be faded within 3 weeks and desperate to colour it again…..whereas before it was around 6.5 weeks before I was feeling the need…quality definitely not as good 6 di 6 persone pensano che questa recensione sia utile. Sei d'accordo? |
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Doesn’t keep color on grays and fades quicklyI have seen noooo change in spite of my last note/request. I’m ready to move on. Request written : (1/14/2022) My hair kit seems to fade easily and doesn’t cover my grays for more than 4 or so weeks. I need a darker richer color with less blonde and a darker note 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiAmy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn't match my rootsMade my roots red, now i have to find a color to match and color correct my hair. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSarah - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
AwesomeI 💕 my color, it looks so natural. Thank You. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Stlawrence - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We look forward to blending your next color soon! |
So very happy!I am so glad I took the leap of faith and tried eSalon. My hair feels really soft and healthy, and looks shiny. The color came out beautiful and most important, no more greys!! I feel so much better about how I look! Thank you. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiHi Nancy - This kind of feedback is very rewarding. We're super elated to hear that you're enjoying your hair color and you're happy with your decision to join our eSalon family. We look forward to the next opportunity to delight you! |
Love the natural toneI love how natural my tone is after a colour. I have used the cheaper brands and just looks fake. Whereas this leaves my hair looking healthy and doesn’t look dry. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |