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67 669 recensioni dei clienti verificate |
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Amazing!Just want to say how happy i am with my custom colour! Spent years trying to find the perfect shade of ginger without being florescent copper or plain red. I am so pleased with the outcome but also the kit that comes is amazing! Even has a stain preventer aswell as a stain remover to avoid those awful dye patches on skin. Esalon is now my go to! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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ColorGreat product, it colors perfectly for my thick and the length of my hair in the back is just about 3 inches pass my shoulders. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiCovette - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Well worth it!I messaged my colorist a few times before getting the color just right, and it has been so easy to touch up my greys. I cant even imagine how much money it has saved me. I can honestly say I was spending almost $1000 a year at one point to get my hair done. I have really been enjoying my "natural" hair these days and the color lasts quite a while. I dont need to reapply until it grows out. 10/10 for sure. Also I want to add that it is so easy to make changes to your color or shipment dates. I really appreciate that in this company and it makes me remain a loyal customer! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiKelly - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
❤️❤️❤️Love my color 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiBetty - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
brassyColored roots as instructed- color is very brassy and red. I would love a ashy tone for future orders 2 di 2 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiTracey - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Worst experience everThe first time I received my hair color from esalon, it was the right color which was natural black. The second time I received my hair color from them, they sent me a reddish tinted color and I hate that color in my hair. Not knowing my hair color would turn out that color I dyed my hair and afterwards it looked horrible. I did not change anything in my plan so I have no idea why they sent me that color. I even emailed them about it and they told me to send them a picture which was yesterday and they still have not gotten back to me. You can’t mess with peoples hair. I was furious. I will not ever use their products again. I found a better product to use and got my hair back to how I wanted it. Just warning you all that you never know what color they will send you. 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiNidhi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Brown not redThis hair color is a lot of brown and very little red so I will be reapplying a different color to it to get back to my red head that I have had for 30 years 1 di 1 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiSusan - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Keine Grauabdeckung1. die Lieferung dauerte viel zu lange. Ich war sehr unzufrieden. Deshalb konnte erst jetzt die Farbe angewendet werden. Die Farbe ist sehr schön, doch leider konnte eine gute Grauabdeckung nicht stattfinden. Ich habe alles so aufgetragen wie angegeben und die Zeit eingehalten (sogar noch etwas länger) aber das graue Haar welches eigentlich komplett abgedeckt werden sollte, ist immer noch sehr prägnant. Was kann da genau gemacht werden ist meine Frage. Vielleicht erhalte ich dazu eine Antwort 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMarika H.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
No cubre canasNo cubre canas, pensando que sí cubriría mejor las canas hice el gasto aunque sabía que era demasiado caro pero de nada sirvió. 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiRita - Lamentamos saber que se sintió decepcionado por la cobertura gris de su reciente aplicación de color. Tus resultados son importantes para nosotros y nos tomamos muy en serio nuestra Garantía de felicidad del color. Esté atento a un correo electrónico de nuestros especialistas en color para resolver este problema de inmediato. Realmente apreciamos sus comentarios y la oportunidad para nosotros de hacer lo correcto. |
Super awesomeReceived my customize color and it was worth it! Easy to read instructions, great gray coverage. Can’t wait for my next order! 0 di 0 persone pensano che questa recensione sia utile. Sei d'accordo? |
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La risposta dai nostri espertiMigdalia -Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |